Trabajos a distancia y desde casa en plaistow ∙ Página 1

20 Trabajos a distancia y desde casa en línea

Clerk - Level 1

Bull Moose Music · Plaistow, Estados Unidos De América · Onsite

  • Junior
  • Oficina en Plaistow
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Description

Section 1 – Overview:

Our Level 1 team member position is a customer facing role. Level 1 team members are expected to provide thoughtful, engaging and solution-based customer service, demonstrate superior product knowledge, enjoy being part of team, support the overall sales goals and take pride in maintaining a well merchandised, organized, and clean store. Level 1 team members should display a desire to learn and grow with us.


Section 2 – Essential Functions:

  • Assist customers with a variety of transactions through a seamless and friendly experience
  • Greet all customers and provide them with prompt courteous service and assistance.
  • Approach customers on the salesfloor
  • Record (scan) the purchases of a customer into the cash register efficiently and accurately.
  • Collect money in the forms of cash or checks from customers and tender accurate change in accordance with Bull Moose policies and procedures.
  • Demonstrate expertise in all technologies used in the store environment
  • Inspire trust, teamwork, and positive team relationships
  • Promote our Bull Moose Frequent Buyer rewards program during customer interactions
  • Remain energetic and upbeat
  • Answer incoming and make outgoing phone calls
  • Act in line with our values and guiding principles
  • Be open to feedback and take action as required
  • Support and embody a positive store culture through honesty, integrity, and respect

 Section 3 – Knowledge, Skills, Abilities (KSAs):

  • Effectively build relationships with our customers, your peers and leadership
  • Clear, effective communication with strong interpersonal skills
  • Work a flexible schedule based on store needs including holidays, weekends, and overtime as required.
  • Ability to demonstrate professionalism and enthusiasm
  • Detail oriented
  • Computer literate
  • Knowledge of equipment operation such as computer terminal, telephone, calculator, printer, etc.
  • Take constructive criticism and advice
  • Professionally convey any disagreements and concerns
  • Confidence to ask clarifying questions if unsure
  • Strong alphabetization skills
  • Maintain a clean and organized workspace
  • Support and comply with all Bull Moose safety standards
  • Observe and follow all Bull Moose policies and established procedures
  • Treat all teammates with fairness, dignity, and respect
  • Verify all customer IDs presented and observe store policies pertaining to the acceptance of buybacks
  • Ability to learn new tasks with hands on training
  • Ability to take direction from supervisors


Requirements

Section 4 – Education and Experience:

  • High school or equivalent (Preferred)
  • Customer Service: 1 year (Preferred)

 Section 5 – Physical Requirements: 

  • Perform frequent to continuous repetitive grasping, reaching and hand/arm motions while standing most or all of the shift.
  • Continuous fine finger motions such as pinching, grasping when handling money and stickering product.
  • Bending and lifting products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
  • Push or pull up to 25 pounds on occasion.
  • Climbing ladders on occasion.
  • Maneuver around sales floor, stockroom, and behind counters with limited space