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RESPONSIBILITIES:

• As a team member, exemplify Zoo Knoxville core values through interactions with guests and fellow team members.
• Follow the procedures and guidelines relating to the well-being and care of grounds, facilities, and plantings. This includes constantly observing grounds and facilities and reporting problems or concerns to the Director of Horticulture and Grounds.
• Follow and perform the assigned routinely scheduled (daily and long-range) operations and activities of the Grounds Department. These include: regular grounds maintenance, landscape maintenance and construction, and greenhouse / nursery production operations. These may involve, but are not limited to, tasks such as mowing, mulching, planting, transplanting, fertilizing, weeding, chemical applications, pruning, trimming, cutting, fence repair, litter pickup, leaf removal, snow removal, maintaining the cleanliness of all pathways and paved surfaces, etc.
• General proficiency in the safe operation of grounds equipment to include, but not limited to, trucks, carts, chain saws, ladders, fertilizing equipment, mowers, trimmers, blowers, sweepers, augers, shovels, brooms, axes, picks, power hand tools (drills, saws, etc.) and other types of grounds and facility maintenance tools and equipment. Should also have the ability to learn minor proficiency in the safe operation of grounds equipment to include, but not limited to, backhoe, skid-steer loader, tractors, climbing equipment, and other types of grounds and facility maintenance tools and equipment.
• Maintaining the quality, appearance, cleanliness, safety, functionality and usability of the park, its grounds, buildings and facilities, within and leading to the park on a continual basis and in the timeliest, efficient, economical and organized manner. This includes all public, animal, and support areas, and all interior and exterior components. Maintaining the quality of all Zoo property and resources, natural or man-made, which is undeveloped, used for purposes other than public or exhibit areas, or held in reserve for future use.
• Assist in the completion of timely, efficient, economical, and organized removal of all waste, salvage, and recyclable materials from the park.
• Assist in the installation, set-up, and removal of special / temporary exhibits, special events, or other event related operations.
• Follow all procedures and guidelines regarding safety of personnel.
• Complete daily reports of activities, material / equipment use, and time management.
• Work with other Zoo departments to follow guidelines set up to provide a positive and educational visitor experience. Provide quality customer service to both internal and external customers.
• Demonstrate continued interest in and knowledge of advancements in the horticultural / botanical / grounds care field.
• Adherence to any policies set forth by Knoxville Zoo or the Grounds Department to comply with all governmental or other regulatory agencies, including, but not limited to national, state, and local codes, as well as ADA standards, AZA standards, USDA (Animal and Plant Regulations), TWRA, OSHA, MOSH, EPA, DOT, etc.
• This position will require hands-on involvement. The individual assuming these responsibilities will be aware of the potential health and injury risks inherent with the operations of tools, machinery, vehicles, chemical use, heavy lifting (up to 100 pounds) and working in potentially dangerous animal and public environments.
• This individual will present a professional and neat appearance at all times. The attire will be the standard Knoxville Zoo uniform. A nametag will be worn at all times when representing this position.
• Perform other duties and tasks as requested or required by the Curator or Assistant Director of Hortculture and Grounds, Horticulture, & Housekeeping, Operations, Deputy, or Executive Directors.

QUALIFICATIONS:

• Must be at least 21 years old
• Must possess a valid state issued driver license
• A minor understanding of facilities maintenance, grounds maintenance, horticulture, landscape construction and maintenance, and greenhouse / nursery production and interiorscaping and maintenance.
• An understanding of safety practices and procedures.
• Must be able to safely operate several types of maintenance related hand tools, power tools, and light equipment.
• Must be able to interact with employees / volunteers in a positive, constructive, and professional manner consistent with established Horticulture and Grounds Department as well as Knoxville Zoo policies and procedures.
• The ability to demonstrate and impart to colleagues, outside service personnel, and/or contractors that cooperation and teamwork is a necessity.
• Individual should be organized, efficient, accurate, self-motivated, and neat.