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Dispatch Operative

Alternative Heat · Gilford, Reino Unido · Onsite

  • Professional
  • Oficina en Gilford
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The opportunity has arisen to join an industry leader in UK’s & Ireland’s Building Services sector. Alternative Heat design, develop and deliver a wide range of offsite-prefabricated, innovative, and sustainable building service solutions throughout the UK & Europe. 

What We Do: 

We specialise in the design, supply, and installation of a wide range of prefabricated energy solutions, typically built in NI and shipped throughout the UK & Europe. We also offer turnkey design, build, and operate solutions for commercial energy centres and large-scale district heating solutions and have experience with successfully procuring and delivering many similar packages to a wide range of public bodies throughout UK & Europe. 

Team Overview: 

The Contracts department oversees the delivery and execution of projects from initial mobilisation through to completion and handover. Acting as the bridge between design, commercial, and on-site teams, the department ensures that all contractual obligations are met while maintaining high standards of quality, safety, and efficiency. With a focus on planning, resource coordination, and problem-solving, the Contracts team plays a key role in ensuring our projects are delivered on time, within scope, and to the satisfaction of our clients. 
 
Role Overview: 
 
The Dispatch Operative is responsible for ensuring that all products are accurately picked, packed, and dispatched in a timely and efficient manner, maintaining the high standards of quality and safety that Alternative Heat is known for. This role is key to the smooth operation of the supply chain and customer satisfaction. 
 
Job Title | Dispatch Operative
Location | Gilford
Hours | Monday-Thursday 7am-5pm, Friday 7am-4pm
Salary | Competitive Depending on Experience
Responsible to | Dispatch Supervisor / Operations Manager 

What You'll be Doing

  • Receive, process, and organise orders for dispatch. 
  • Pick and prepare products for delivery according to order specifications. 
  • Accurately pack and label products to ensure safe transportation. 
  • Load and unload goods as required, using appropriate equipment safely. 
  • Maintain accurate records of dispatched goods, ensuring documentation is complete and compliant with company standards. 
  • Coordinate with transport providers to schedule pickups and deliveries. 
  • Assist in stock control, including checking inventory levels and reporting discrepancies. 
  • Maintain a clean, safe, and organized dispatch area in line with health and safety standards. 
  • Support the operations team with ad hoc duties as required. 

What You Need to Have

  • Previous experience in a dispatch, warehouse, or logistics role.  
  • Ability to work efficiently under pressure and meet tight deadlines.  
  • Strong attention to detail and accuracy in all tasks. 
  • Basic IT skills for handling order systems and records.  
  • Physically fit, able to lift and move stock as required.  
  • Good communication skills and ability to work effectively as part of a team. 
  • Knowledge of health and safety procedures in a warehouse environment. 
What You Would Ideally Have:
  • Valid Forklift Truck Licence. 
  • Valid Combi Lift Licence.  
  • Experience of using warehouse management systems (WMS).  
  • Knowledge of lean manufacturing or continuous improvement practices.  
  • Previous experience working in a manufacturing environment.  
  • Full UK driving licence.

Employee Benefits

  • Full in-house training and career development opportunities 
  • Competitive pension scheme 
  • Life assurance scheme 
  • Health cash plan 
  • Free annual health check during working hours 
  • 30 days annual leave increasing in line with length of service. 
  • Social events organised for all employees throughout the year via our Health and Wellbeing committee. 
  • Secure, free onsite parking 
  • Free Coffee, Hot Chocolate, Tea, and Fruit provided daily. 
  • Friendly and supportive working environment in state-of-the-art facilities