Food Service Manager - Christian Ministry en OurCalling

Position Summary

The Food Service Manager (FSM) reports to the Director of Operations - OCF and is a full-time, exempt, leadership position. The FSM directly leads, guides, and directs all

kitchen staff and volunteers in the preparation of meals for our residents. The initial phase of work will involve establishing these core systems within a home kitchen before scaling up to the commercial facility; which  will then oversee all aspects of the transition and full operation of the commercial kitchen facility, including food preparation, managing staff, inventory, and logistics

The FSM is food-focused and people-centric. The meals in OurCommunity provided to our Permanent Residents are created from basic food ingredients that are both donated by nonprofit food banks and purchased from grocery suppliers. The FSM understands the role to prepare meals and provide an excellent experience while building relationships is key to the success for this role. High quality, delicious meals from OurCommunity are an important element in the mission of our ministry. The individual we are seeking will work closely with the Volunteer Site Coordinator in order to maintain adequate volunteer support to deliver food services with excellence. Being a strong collaborator that works well with others is also a must.

Position Requirements

Essential Duties & Responsibilities

• Forecast, plan, and organize meals on a weekly basis
• In collaboration with assigned staff/volunteers, select, store, and distribute food
• items for future meal plans
• Order materials, supplies, and ingredients based on inventory
• Lead, guide, and direct kitchen staff
• In coordination with the Volunteer Site Coordinator, oversee volunteers serving in food service areas
• Must be proficient in supervising and hands-on execution of all food prep and cooking
• Ensures that inventory levels are monitored and perform weekly inventory assessments
• Manage all aspects of donation coordination, including outreach, promotion, and reception of goods from food bank partners
• Work with the ministry staff to coordinate meal service timing and delivery
• Store all food products in compliance with health and safety regulations
• Ensure the kitchen is clean and organized, meeting all public health standards
• Maintain weekly and monthly budget
• Report any equipment issues to the Director of Operations

Skills and Abilities

• In-depth experience in kitchen health and safety regulations
• Understands how faith, food, and people intersect
• Outstanding communication and leadership skills
• Ability to work well in fast-paced environment
• Able to plan, organize and deliver meals in timely manner
• Excellent problem-solving and conflict management abilities
• Flexible and comfortable working in a busy and fluid startup environment and able to help build the program for the neighborhood.
• Highly attentive to detail, striving for excellence to ensure all premises are kept safe, clean, and functional
• Self-starter, dependable, responsible, team player, strong sense of ownership
• Exceptional people skills and ability to positively relate to all kinds of people, including those who were formerly homeless
• Able to work independently, demonstrating initiative 
• Strong time management skills and attention to detail
• Demonstrated experience managing relationships with vendors, inspectors, etc.
• Ability to lift up to 75 pounds and stand on feet for several hours at a time

Education and Experience

• Demonstrable track record of success running a high-volume kitchen and producing tasty meals in either a commercial or institutional setting
• A minimum of 1- 3 years’ experience in a similar role
• Current Texas Food Manager’s Certification

Qualifications

• Upholding a close and growing relationship as a disciple of Jesus Christ, living out Ephesians 4:1-6
• Legal right to work in the USA
• A Bachelor’s degree and 1-3 years’ relevant experience OR high school diploma with 5 years’ relevant experience

Preferred, but not required

• Experience with Notion software or other project management software
• Fluency in conversational Spanish

Our Benefits: We offer an excellent Total Rewards benefit package that includes over 3 weeks’ Paid Time Off plus Holidays to start, as well as Health Reimbursement Benefit of up to $800 per month, Parental Leave, Life Insurance, Retirement Plan with matching, and more.