Parking Operations Specialist en Greater Orlando Aviation Authority

POSITION:                 Parking Operations Specialist

DEPARTMENT:          Parking Operations

LEVEL:                       L16

CLOSING DATE:       Friday, November 14, 2025

TheGreater Orlando Aviation Authority (GOAA) is committed to seamlessly connectingFlorida and the world through exceptional experiences, collaboration, andcreativity. As the operator of Orlando International Airport (MCO) and OrlandoExecutive Airport (ORL), GOAA continues to drive innovation and growth, shapingthe future of aviation and redefining the travel experience.

We offer a comprehensive benefit package for full & part-time positions to include first day eligibility for health insurance, life insurance, paid vacation/sick/holiday, and growth opportunities (see details below). 

POSITION SUMMARY:

Serveas the operational liaison with parking and shuttle bus contractors for thepublic, valet and employee parking systems.  Monitor the day-to-day activities and operation of the parking andshuttle contracts associated with the various parking facilities; verify alldesignated parking facilities are maintained and operated to the standards andspecifications set forth in the respective contract documents.   

MINIMUM REQUIREMENTS:

• Associatedegree and two (2) years experience in an area related to the parking industryand/or monitoring performance based contracts, to include customer serviceexperience, or an equivalent combination of education, training andexperience.   Experience in the airportparking industry preferred. 
• Knowledge of parking operations and revenue control systems desired
• Must have good oral and written communication skills. Bi-lingual skills desirable
• Knowledgeof City of Orlando regulations governing parking operations, and OIA rules andpolicies
• Knowledge of the Airport Emergency Plan (AEP), CFR 1540 & 1542 (airport security), and other Orlando International Airport rules, regulations, policies and procedures
• Mustbe capable of properly operating field communication equipment and speakingclearly in English when operating such equipment
• Ability to stand and walk for extended periods of time, often in adverse weather conditions and in areas with noxious fumes
• Ability to handle multiple tasks, manage time effectively, and pay close attention to detail  
• Abilityto read, understand and enforce contract specifications and drawings on aperformance based contract
• Must be willing and able to work rotating shifts, early mornings, late evenings, holidays, and weekends based on operational needs

BENEFITS:

The Greater Orlando Aviation Authority offers a comprehensive benefits package.

• Paid Vacation, Holidays, Sick and Personal Leave Days
• Retirement Plan with Company Match
• Health, Dental and Vision Insurance
• Wellness Programs
• Short Term Disability Plan, Long Term Disability Plan and Life Insurance
• Education Reimbursement (Full-time Employees Only)
• Hybrid Work Schedule (for applicable positions) 
• Shift Differential (for applicable positions) 2nd Shift - $0.75 per hour & 3rd Shift - $1.00 per hour