When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.
What We Provide
What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.
The Role
The Product Director, Fittings is a seasoned strategic leader with deep expertise in product development, merchandising, and business management. This role is responsible for setting the strategic direction and ensuring excellence across the entire Fittings line of business (LOB) while leading transformational initiatives that align product innovation, operational execution, and financial performance. Acting as a cross-functional integrator, the Product Director partners with Design, Engineering, Finance, Supply Chain, Marketing and Sales to deliver best-in-class products, market-leading assortments, and sustainable profitability for the Waterworks brand globally.
The RoleThe Product Director, Fittings is a seasoned strategic leader with deep expertise in product development, merchandising, and business management. This role is responsible for setting the strategic direction and ensuring excellence across the entire Fittings line of business (LOB) while leading transformational initiatives that align product innovation, operational execution, and financial performance. Acting as a cross-functional integrator, the Product Director partners with Design, Engineering, Finance, Supply Chain, Marketing and Sales to deliver best-in-class products, market-leading assortments, and sustainable profitability for the Waterworks brand globally.
Responsibilities
Strategic Leadership & Vision
Define and execute the strategic vision for the Fittings LOB, aligning innovation, design, and commercial strategies with corporate goals
Partner with Executive Leadership to develop the multi-year product roadmap, investment priorities, and financial growth targets aligned with the company’s long-range plan (LRP)
Translate market insights, customer data, and global trends into actionable strategies that inform development, merchandising, and lifecycle management decisions
Cross-Functional Leadership
Lead and mentor high-performing Product Development and Merchandising team, fostering a culture of accountability, innovation, cross-functional collaboration and service excellence
Partner across Design, Engineering, Finance, Supply Chain, Marketing and Sales to ensure flawless product execution, pricing integrity, and timely market launches
Champion process excellence, leveraging best-in-class methodologies (agile product planning, stage-gate development, and data-informed decision frameworks)
Product & LOB Portfolio Strategy
Oversee the full product lifecycle for Fittings — from concept to retirement — ensuring a cohesive, high-performing assortment that reflects the brand’s design philosophy and quality standards
Drive portfolio optimization through rigorous analysis of sales performance, margin health, and market positioning to balance innovation and operational efficiency
Lead category and channel expansion strategies, identifying opportunities for international growth and new product segmentation
Financial & Operational Management
Own LOB financial performance, including revenue, margin, and cost optimization
Collaborate with Finance and Product Leadership to manage LOB P&L for all projects, annual operating planning, pricing architecture, and investment allocation
Partner with Supply Chain on cost and pricing strategy frameworks, vendor negotiations, and data governance to support predictable and scalable growth
Product Development Excellence
Oversee all product development initiatives, ensuring design integrity, technical precision, and adherence to brand and compliance standards
Partner with internal partners in Engineering, Compliance and Quality, along with external vendors to drive innovation, cost competitiveness, and operational readiness across global markets
Leverage advanced PLM tools and digital platforms to streamline development timelines, product data accuracy, and cross-functional transparency
Merchandising & Market Activation
Lead global merchandising strategy to ensure alignment of product assortment with regional and channel needs
Collaborate with Store Design, Marketing, and Digital teams to execute impactful in-store and online merchandising experiences
Guide digital merchandising strategies and product taxonomy optimization to enhance online discoverability and conversion
Other responsibilities as assigned
Requirements
10-15 years of progressive leadership in product management, development, and merchandising within luxury or design-driven industries
Proven success managing complex product portfolios across global markets and multiple distribution channels
Deep experience with technical product development, tooling, cost engineering, and vendor management
Strategic and financial acumen with experience owning P&L, investment prioritization, and long-term business planning
Demonstrated ability to lead and inspire large, multidisciplinary teams
Strong analytical and data-driven mindset, with fluency in business intelligence tools, and PLM
Exceptional communication, presentation, and stakeholder management skills
Bachelor’s degree required; advanced degree (MBA or equivalent) beneficial
Domestic and international travel required up to 40%
Our Values
Be Authentic:Engage in real conversations. Communicate honestly with respect and professionalism.
Raise The Bar: Share ideas to uphold our standard of excellence. Never settle for less than the best.
Own It:Be responsible for your results. Empower yourself and others to step forward and lead.
Partner For Perfection:Collaborate with peers and teammates to deliver superior service to our clients.
Love What You Do & Do What You Love: Generate excitement and enthusiasm for our brand and company.
Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate's experience and expertise and may vary from the amounts listed above.
Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
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