Medicaid Access Coordinator en Fraser

Since 1935, Fraser has been a leading provider of mental health and human services in Minnesota. Our nationally recognized programs are known for their high quality and individualized approach, supporting every child, adult, and family we serve. At Fraser, we invest in our employees through professional development, mentorship, customized career paths, and ongoing training and support. Take your career to the next level and make a meaningful impact every day by joining our team!

Fraser is seeking a Medicaid Access Coordinator to help individuals and families navigate the Medicaid system. In this role, you will provide education, support, and guidance throughout the application and enrollment process. As a key advocate, the Medicaid Access Coordinator works to reduce barriers to coverage and ensures clients maintain ongoing eligibility.

Responsibilities:

• Assist individuals in obtaining needed services across mental health, social, educational, health, recreational, and related areas to improve overall functioning.

• Proactively identify and address barriers to accessing recommended services.

• Guide clients through the enrollment and renewal processes for Medicaid, CHIP, Marketplace, or employer-based health plans.

• Support clients with completing applications, gathering required documentation, and submitting necessary forms.

• Educate clients on benefit options, program rules, and eligibility requirements.

• Provide services in a culturally responsive manner, recognizing the unique cultural, medical, psychiatric, and physical needs of each individual.

• Accurately document client-related data, Social Determinants of Health, and referral information in Fraser’s Electronic Health Record.

• Verify required documentation, such as proof of income, residency, and identity.

• Collaborate with internal and external providers to facilitate consultation and ensure individuals and families have access to needed support.

Fraser Offers:

• Collaborative and relationship-oriented culture

• Scheduled performance feedback

• Career growth opportunities

• Opportunities for community involvement in Fraser organized events.

• Collaborative and relationship-oriented culture

Fraser Offers Benefits for Full-time Employees (30+ hours per week)

• Medical, dental and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee Assistance Plan (EAP)
• Life, AD&D and Voluntary Life Insurance
• Long-Term Disability,  Voluntary Short-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
• Pet Insurance
• 403(b) Retirement Plan with Company Match
• Work-Life Balance; 5 weeks of paid time off annually (18 days PTO + 9 Paid Holidays) 
• Employee Referral Bonuses

Qualifications:

• Must be qualified in at least one of the following ways:
  • High School diploma or equivalent required with one year of relevant work experience – health care, mental health, customer service, administrative experience.
  • Bachelor’s degree or higher in one of the behavioral sciences or related fields from an accredited college or university
  • Must be eligible and willing to complete 20 hours of online training and pass knowledge assessments
• Commitment to promoting diversity, multiculturalism and inclusion with focus on culturally responsive practice, internal self-awareness and reflection

Location, Schedule & Pay: 

• Fraser Bloomington, MN 
  • Hybrid / remote 
• Monday - Friday working either 8 am - 4 pm or 9 am - 5 pm - full time working 40 hours a week  
• The starting pay range for this role is $23.07 - $24.00 an hour depending on qualifications.

Fraser is an Affirmative Action and Equal Opportunity Employer.

Diversity, Inclusion, and Belonging: Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.

If you are having trouble applying or have questions, please contact Fraser HR at [email protected]. If you have successfully submitted your application, you will get a confirmation email. If you do not receive the confirmation email, please check your junk/spam folders, then contact us as we may not have received your application. Thank you for considering Fraser!