Support Services Secretary | Full-Time, Day Shift en Phelps Health

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri.

No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.

General Summary

• The Support Services Secretary provides comprehensive administrative and clerical support to the Environmental Services (EVS) and Dietary departments within the Support Services Division. This position is responsible for performing a variety of office, data, and operational support functions to ensure efficient departmental workflow and compliance with hospital standards. The Support Services Secretary acts as a central communication point, assisting with data entry, invoice processing, documentation management, and department coordination activities.

Essential Duties and Responsibilities

• Perform general clerical and administrative tasks, including correspondence, data entry, record maintenance, and filing for both EVS and Dietary departments.
• Process and enter departmental invoices accurately and in a timely manner.
• Order and maintain office and departmental supplies to ensure adequate inventory levels.
• Provide backup phone coverage for the Dietary office, offering professional and courteous assistance to staff, patients, and visitors.
• Assist in scheduling meetings, preparing agendas, taking meeting minutes, and distributing communications as directed.
• Enter patient meal selections and related dietary information into the Dietary Food Management (DFM) system with accuracy and attention to detail.
• Print, distribute, and collect weekly Dietary checklists and documentation to support ongoing compliance and performance monitoring.
• Input cafeteria menus into the designated hospital portal, ensuring timely updates and accuracy.
• Provide backup assistance for cafeteria operations, including serving line coverage, operation of cash registers, and general food service support as needed.
• Coordinate and facilitate departmental orientation for new Environmental Services and Dietary employees, ensuring completion of all required documentation and training.
• Maintain accurate personnel, training, and competency records for both departments.
• Assist with internal audits, data tracking, and report preparation to support department goals and regulatory requirements.
• Support departmental and organizational quality, safety, and performance improvement initiatives.
• Perform additional duties as assigned by the Director of Support Services or designee.

Education

• High School Diploma required.

Experience

• Minimum of two (2) years of administrative, secretarial, or office support experience required; experience in a healthcare environment strongly preferred.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and data management systems required.

Mental/Physical Requirements

• Mental and visual attention required for sustained periods of time. Frequently works under stressful conditions due to demands of customers and the critical condition of some patients. Must be able to transport self throughout department. Standing, walking, sitting, carrying/lifting (up to 15 lbs.), turning, carrying, pushing, pulling and stooping.

Working Conditions

• Potential exposure to infectious diseases, disagreeable odors from patients, anesthetics, disinfectants, and/or chemicals. May be exposed to controlled radiation exposure. May be scheduled various shifts and days of the week as necessary to efficiently and effectively provide services.

At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself! Apply now to join us on our mission in health care.