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Hybrid Senior Business Analyst - South Africa

PUMA ENERGY  ·  Johannesburg - Puma Office, South Africa · Hybrid

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Main Purpose:

Main Purpose
We are looking for a Business Analyst (Data Analyst) with strong hands-on knowledge on SQL who must be familiar with energy segment and should be able to analyse data, processes, and support within a company to help improve efficiency and make strategic decisions.
You will be part of a team with the goal of streamlining processes across the organisation globally.
Strong analytical skills, attention to detail, and the ability to communicate effectively
Be a trusted and independent advisor to the Business are key for success in this role.

Knowledge Skills and Abilities, Key Responsibilities:

RESPONSIBILITIES:

The position will involve but is not limited to the following areas of responsibility:

  • Your role will be to partner with all the stakeholders across Puma Energy to drive end-to-end business transformation, putting efficiency at the centre of the process.
  • Engage with the stakeholders to define and articulate specific requirement, ensuring a deep understanding of the operational needs and objectives.
  • Applying the strong domain experience in optimizing business operations, bringing strategic alignment in Terminal Operations, Inventory, Sales, Safety, Finance, HR and Customer Management.
  • You will also be responsible for developing & reporting and monitoring quality metrics of the processes
  • Through the application of tools and techniques, you will identify major pain points, investigate their root causes and provide solutions that eliminate, simplify & automate the business process
  • Working across critical systems such as Navision, Sphera, Salesforce (SFDC) and TMS facilitating accurate data retrieval and performance measurement.
  • Analyse and resolve support tickets and communicate to users
  • Support UATs with test cases. Ensure Post Go-Live Stability

Other Responsibilities:

  • Prepare documents, user manuals, meeting materials and correspondence
  • Perform support duties as required to meet specific business objectives
  • Define and scope new digital initiatives identifying opportunities for digital transformation and enhancement of business operations.
  • Knowledge of Databricks and its related UI tools like Genie
  • In-depth Data analysis across all the business functions and support activities.

Requirements:

  • Proven work experience as a Business/Data Analyst or similar role
  • Strong hands-on knowledge on SQL
  • Sound knowledge of various BI tools like Tableau, Qlikview, Power BI etc.
  • Efficient communication and Analytical skills
  • Strong organizational and leadership skills
  • Understanding of end-to-end data BI journey
  • Finance, Retail, Sales, Operation etc  Domain Expertise

Key Relationships and Department Overview:

  • Internal and External stakeholders
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