Business Process Analyst at NSK Americas

Key Responsibilities:

• System Administration & Support: Oversee multiple systems, ensure data integrity, and manage updates to maintain operational excellence

• Process Optimization & Automation: Analyze end-to-end workflows, identify bottlenecks, and implement improvements using automation tools and standardized procedures (SOPs)

• Project Support: Contribute to process improvement projects, assist with PM activities, and ensure timely delivery of initiatives

• Market & Data Analysis: Conduct benchmarking and extract insights to inform strategic decisions and identify growth opportunities

• UX/UI & Adoption: Apply design thinking principles to enhance usability and adoption of digital tools

• Reporting & Communication: Develop dashboards and reports using Power BI, Asana, and SharePoint; consolidate results and communicate next steps to leadership

Qualifications & Skills:

• Analytical & Documentation: Ability to collect, organize, and analyze metrics; document processes and SOPs with precision

• Process & Continuous Improvement: Familiarity with Lean, Six Sigma, or similar methodologies

• Digital & Data Proficiency: Knowledge of Sales Layer, Salesforce, HubSpot, Power BI, and workflow automation tools

• UX/UI & Design Thinking: Understanding of user experience principles and design-thinking methodology for problem-solving

• Change Management & Collaboration: Ability to influence and communicate effectively across diverse teams

• Communication Skills: Ability to thrive in multicultural environments

Educational Experience:

• Bachelor’s degree in Business Administration, Industrial Engineering, Information Systems/IT, or a related field

• Experience: 2–5+ years in process improvement, data analysis, and digital tool adoption

• Preferred: Knowledge in UX/UI or workflow automation tools