Lead Delivery Driver / Dock Assistant bei undefined

Summary/Objectives:

The Lead Delivery Driver / Dock Assistant is responsible for managing the Vonigo delivery software program and the pick-up, transport and delivery of goods from one place to another following delivery driving routes and schedules.  The Lead Delivery Driver / Dock Assistant is responsible for managing the Barnabas fleet; including the cleanliness of vehicles, completion of inspections, performing preventative maintenance, accurate recordkeeping and scheduling of other necessary maintenance and repairs of vehicles.  The Lead Delivery Driver / Dock Assistant is responsible for managing the daily operations of the New to You dock area; including the scheduling of employees and volunteers.  

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lead Delivery Driver:

1.  Plan routes and meet delivery schedules utilizing the Vonigo software program.     Monitors software program to ensure efficient scheduling of pick up and deliveries.   

2.  Operate truck to pick-up, transport and deliver goods to and from customers.

3.  Load, handle and transport goods and heavy cargo safely.

4.  Manage vehicle in safe operating condition and maintain logs and records.

5.  Inspect vehicle before and after each trip for mechanical items and safety issues and perform preventive   maintenance.

6.  Adhere to truck driving rules and regulations as well as with company policies and procedures.  

7.  Deliver goods and represent Barnabas professionally; with attention to customer service and safety.

8.  Report defects, accidents or violations to the Resale Store Manager.  

9. Manages the Barnabas fleet to ensure all inspections, preventative maintenance, and recordkeeping are maintained.  Coordinates routine and other necessary maintenance and repairs of vehicles.  

10. Oversight of the New to You dock area to ensure cleanliness, workflow and staffing to expedite donations to the backroom.

11. Teach, train, and develop new dock associates and drivers.  

12. Lead by example on the standards of the Dock maintenance as well as Fleet Maintenance.

13. Report weekly to immediate supervisor on status of Dock and Fleet.

14. Serve as a brand advocate and ambassador in every interaction with customers and the public.

15. Direct customer inquiries to the Resale Store Manager.

Dock Assistant:

1. Greet donors and customers with a courteous, polite and efficient manner, offering assistance and answering questions when indicated.   

2. Assist donors with loading and unloading of items in vehicles.

3. Maintain and monitor trash, cardboard, recycles and other disposable items in back receiving rooms.

4. Support all backroom efforts as needed or requested to assure donated items are moved to the sales floor in a timely manner.

5. Assist as needed or requested in placement of items onto sales floor or in the removal of items from the sales floor.

6. Maintain and assure cleanliness of sales floor, restrooms, backroom, dressing rooms, and storage areas throughout the day.  Ensure entire dock area is well organized and free of clutter, trash and items that could be a safety risk.  Parking lot and all property (including garbage area) will be well maintained periodically throughout the day by removing all trash and ensuring that there are no safety hazards.

7. Assure sales areas are properly maintained, stocked, staged, neat and orderly to help promote sales.

8. Support and assist in the electronics area as needed.

Competency (knowledge, skills, abilities):  

1.  Previous driving experience, a valid drivers license and a clean driving record are required.

2.  Adaptability and foresight to handle unexpected situations (traffic, weather conditions, etc.).

3.  Demonstrated competencies in sales, products and service.

4.  Ability to multi-task.

5.  Excellent organizational and time management skills.

6.  Solid communication, customer service, and problem-solving skills and the ability to work in a fast-paced environment.  

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Work Environment:

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and outside weather conditions.  The employee is occasionally exposed to high temperatures; wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration.  The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.  The employee frequently is required to sit.  The employee is occasionally required to climb or balance.  The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Position Type and Expected Hours of Work:

This is a full-time position (40 hours per week) working a flexible schedule Monday – Saturday, 8:30am – 6:30pm.  Evening and weekend work may be required as job duties demand.

Travel:

No travel is expected for this position.

Required Education and Experience:

High school graduate or equivalent is required. Five years driving experience required.

Preferred Education and Experience:

One year commercial driving experience preferred.

Additional Eligibility Qualifications (licensure, certification):

Valid Florida Driver’s License.

EEO Statement:

It always has been and continues to be Barnabas’s policy that employees should be able to enjoy a work environment free from all forms of unlawful employment discrimination.   All decisions regarding recruiting, hiring, promotion, assignment, training, termination, and other terms and conditions of employment will be made without unlawful discrimination on the basis of race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, genetic information, marital status, or any other factor that the law protects from employment discrimination.      Individuals will be selected for promotion based on skill and merit.   

Additionally, Barnabas prohibits unlawful harassment of its employees, applicants, or independent contractors in any form.   Complaints of unlawful employment discrimination or harassment should be reported as defined below.   In cases where investigation confirms the allegations, appropriate corrective action will be taken, regardless of whether the inappropriate conduct rises to the level of any violation of law. No employee will suffer retaliation for reporting, in good faith, any violation of Company policy or unlawful discrimination, harassment, or retaliation.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.