Join the Fun: Guest Experience & Operations Associate – FTC at Mars

🍬 Join the Fun at M&M’S!

Guest Experience & Operations Associate (FTC)
📅 26th Nov 2025 – 3rd Jan 2026
⏰ 20 hours per week | Flexible shifts
💷 £13.85 per hour (London Living Wage)
📍 Availability: Monday–Sunday, between 6:30am – 11:30pm
🗓️ Mandatory training: 26th, 27th & 30th November

🎉 About the Role

Ready to sprinkle some joy into every guest’s day? We’re looking for energetic, smiley, and outgoing Guest Experience & Operations Associates to help us create magical moments at our world-famous M&M’S Store!

This isn’t your average retail role — it’s your chance to be the face of a brand loved around the globe, spreading happiness and colour wherever you go. From welcoming guests and working the tills, to stocking shelves or supporting operations behind the scenes — your personality is what makes the experience unforgettable.

🌟 What You’ll Do

• Bring fun, energy, and positivity to every guest interaction

• Keep our store sparkling, stocked, and running like clockwork

• Represent M&M’S with pride, energy, and a sprinkle of chocolatey charm

• Support daily operations, inventory, and candy production

• Help your team hit goals and make every day a sweet success

💛 What We’re Looking For

• A big smile and a friendly, can-do attitude

• Confidence in busy, high-energy environments

• A true team player who loves connecting with people

• Unique personalities welcome — we love individuality just as much as our M&M’S love their colours!

🍫 What You’ll Get

• The chance to be part of a global, purpose-driven brand

• Top-tier training and development to help you shine

• Competitive pay and an amazing, inclusive team culture

• An unforgettable seasonal experience at one of London’s most joyful destinations!

🎈 Bring your personality. Be part of the fun.

If you’re ready to turn your energy and enthusiasm into smiles — apply now and join one of the world’s most iconic and colourful brands!