AWS connect product owner at Cognizant

 

Job Summary

We are seeking a Technology Architect with 8 to 12 years of experience to join our team. The ideal candidate will have expertise in Amazon Connect and Amazon Lex with a strong background in Medicare and Medicaid Claims Claims and Payer domains. This hybrid role requires a proactive individual who can design and implement innovative solutions to enhance our healthcare services. The position offers a day shift schedule with no travel required.

 

Responsibilities

• Design and implement scalable solutions using Amazon Connect and Amazon Lex to enhance customer interactions and service delivery.
• Collaborate with cross-functional teams to integrate technology solutions within the Medicare and Medicaid Claims domain.
• Analyze existing systems and processes to identify areas for improvement and optimization.
• Develop and maintain technical documentation to support system architecture and design decisions.
• Provide technical guidance and support to development teams to ensure successful project execution.
• Oversee the implementation of best practices in system design and architecture to ensure high performance and reliability.
• Conduct regular system audits to ensure compliance with industry standards and regulations.
• Work closely with stakeholders to gather requirements and translate them into technical specifications.
• Lead efforts to troubleshoot and resolve complex technical issues in a timely manner.
• Stay updated with the latest industry trends and technologies to drive innovation within the organization.
• Ensure seamless integration of new technologies with existing systems to enhance overall efficiency.
• Collaborate with vendors and third-party providers to ensure successful implementation of technology solutions.
• Drive continuous improvement initiatives to enhance system performance and user experience.

 

Qualifications

•  
• Possess strong expertise in Amazon Connect and Amazon Lex with a proven track record of successful implementations.
• Demonstrate in-depth knowledge of Medicare and Medicaid Claims Claims and Payer domains.
• Exhibit excellent problem-solving skills and the ability to work collaboratively in a team environment.
• Hold a bachelors degree in Computer Science Information Technology or a related field.
• Have strong communication skills to effectively interact with stakeholders and team members.
• Show a commitment to staying current with emerging technologies and industry best practices.
• Display a proactive approach to identifying and addressing potential challenges in system design and implementation.

%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EAs an nCino Sr Developer, you will make an impact by leading the design and development of nCino Bank Operating System applications, ensuring robust and scalable solutions for commercial and business banking platforms. You will be a valued member of the Banking Technology team and work collaboratively with technical managers, architects, and business stakeholders to deliver high-quality solutions.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EIn this role, you will:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E- Lead the configuration and development of nCino UI Groups, Routes, Screens, and product catalogs.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E- Drive solution design sessions and develop high-level prototypes for business requirements.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E- Implement Apex programming, Visualforce pages, triggers, and Lightning Web Components.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E- Integrate Salesforce with cloud and on-premise applications using REST APIs and authentication protocols.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E- Perform code reviews and ensure adherence to coding standards and Agile methodologies.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EWork model:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EWe believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days a week in a client or Cognizant office in Charlotte, NC/ Dallas, Tx/ Plano, Tx/Mount Laurel NJ/Boston, MA Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EWhat you need to have to be considered:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E- 5+ years of Salesforce development experience with 3+ years in nCino applications.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E- Expertise in nCino configuration including UI Groups, Routes, Screens, and product management.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E- Strong understanding of commercial/business banking and end-to-end credit cycle.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E- Proficiency in Apex, Visualforce, Lightning Web Components, and no-code tools like Flows and Process Builders.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E- Experience in integrating Salesforce with external applications using REST APIs and OAuth protocols.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EThese will help you stand out:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E- Salesforce Platform Developer -2 certification and nCino certification.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E- Experience with Salesforce Service Cloud and Marketing Cloud.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E- Strong knowledge of data structures, modeling, and ETL tools.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E- Familiarity with source control and release management tools such as GitHub and Copado.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E- Working knowledge of Agile development methodologies like SCRUM.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EWe%27re excited to meet people who share our mission and can make an impact in a variety of ways. Don%27t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EApplications will be accepted until Nov 30, 2025.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EThe annual salary for this position is between %2480,000 – %24130,000 depending on experience and other qualifications of the successful candidate.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-spacerun:yes;%22%3E%26nbsp;%3C/span%3E%3Cspan style=%22line-height:115%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EBenefits:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3ECognizant offers the following benefits for this position, subject to applicable eligibility requirements:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E·%3C/span%3E%3Cspan style=%22line-height:115%;mso-spacerun:yes;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:115%;%22%3EMedical/Dental/Vision/Life Insurance%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E·%3C/span%3E%3Cspan style=%22line-height:115%;mso-spacerun:yes;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:115%;%22%3EPaid holidays plus Paid Time Off%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E·%3C/span%3E%3Cspan style=%22line-height:115%;mso-spacerun:yes;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:115%;%22%3E401(k) plan and contributions%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E·%3C/span%3E%3Cspan style=%22line-height:115%;mso-spacerun:yes;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:115%;%22%3ELong-term/Short-term Disability%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E·%3C/span%3E%3Cspan style=%22line-height:115%;mso-spacerun:yes;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:115%;%22%3EPaid Parental Leave%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E·%3C/span%3E%3Cspan style=%22line-height:115%;mso-spacerun:yes;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:115%;%22%3EEmployee Stock Purchase Plan.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EDisclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E#LI-SS2%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E Apply Now