Client Service Associate at UBS Group AG
UBS Group AG · Nashville, United States Of America · Onsite
- Junior
- Office in Nashville
Your role
Provide Client Service coverage to highly sophisticated clients (banks, institutional clients, hedge funds & asset managers) in the Prime Brokerage space
Act as the Primary point of contact, providing day to day support, including escalation management.
Responsible for transactional client queries –navigating and escalating to the appropriate teams for resolution.
Partner with Account Management on operational objectives and efficiencies.
Act as the Primary point of contact, providing day to day support, including escalation management.
Responsible for transactional client queries –navigating and escalating to the appropriate teams for resolution.
Partner with Account Management on operational objectives and efficiencies.
City
Nashville
Job Type
Full Time
Country / State
United States - Tennessee
Function Category
Investment Banking, Operations
Join us
At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?
From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?
Disclaimer / Policy statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
Your team
You will be joining the Client Service Team, part of our Integrated Client Lifecycle Services Organization in Investment Bank Operations. This role is based in Nashville. We are focused on delivering excellent service to our PB client base. Interaction is with external clients and internal stakeholders such as the Trade Support, Collateral Management, Trading, Operations, Prime Finance Relationship Management, Connectivity Teams etc.
Your expertise
• Strong client management experience and proven client service competencies
• Excellent knowledge of the equity business and general market knowledge
• Strong communication and organizational skills, with the ability to manage multiple client deliverables while balancing internal and external stakeholder demand
• A passion for delivering results for clients and working in a team setting
• Drive, with ability to thrive in a high-paced environment in a consistently professional manner
• Excellent knowledge of the equity business and general market knowledge
• Strong communication and organizational skills, with the ability to manage multiple client deliverables while balancing internal and external stakeholder demand
• A passion for delivering results for clients and working in a team setting
• Drive, with ability to thrive in a high-paced environment in a consistently professional manner
About us
UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..
We have a presence in all major financial centers in more than 50 countries.
We have a presence in all major financial centers in more than 50 countries.
