Remote Service Desk Analyst
Dlocal · Spain / Argentina, Argentinien · Remote
Jetzt bewerben
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Gesponsert von ExponentWhy should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1200+ teammates from 50+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
What’s the opportunity?
Service Desk Engineers are the first point of contact in any organization for resolving or escalating issues relating to hardware, software, network, and other of computer end users when they raise requests through emails, instant messages, or chats. They should be able to understand users' questions, provide technical support, and assist all staff remotely and On-Site with technology problems. Owing to the nature of this occupation, aspirants for these jobs must have excellent communication skills and technical knowledge about various technologies and solutions.
