Delivery /Warehouse Associate chez HVAC DISTRIBUTORS INC

Description

Delivery Responsibilities      

Complete all deliveries as assigned in a timely, safe, accurate and professional manner.  Follow all SOPs, best practices and guidance for the delivery tasks.  This includes:

• Inspect equipment and material prior to loading and recognizing and resolving damage issues.
• Ensure that Ship-Tickets, Delivery labels and piece-counts are accurate.  If not, resolve the issues.
• Manifest and Route deliveries effectively to ensure that deliveries are timely and that the route is run efficiently.  Read and follow customer and order shipping instructions.
• Load the truck in order of delivery and to prevent damage.  Re-position as needed during the day to prevent damage.

• Use "box counts" when unloading/staging material at the customer to ensure that deliveries are accurate.
• Stage the orders at the customer's location in an organized manner with the ship-tickets.
• Where necessary, inspect equipment with the customer and call the branch while on-site to resolve any issues.

• Communicate immediately (while on-site or with the customer) with the customer and branch whenever there are issues and ensure that they are resolved.  This may include "ship exchanges", damages, incorrect product , customer returns etc.
• Upon returning from deliveries check in with your supervisor and ensure that returns and any issues are addressed.
• Operate your Vehicle to avoid accidents and safety issues.  In the event of an issue use the Accident Form to take the necessary steps and communicate to your manager immediately.
• Follow protocol if stopped for a DOT inspection and communicate the same day with your manager to include providing any forms that are given to you.

Warehouse Responsibilities

• Ensures all branch customer orders are pulled, scanned, packaged, staged, and/or loaded into customer vehicle accurately and undamaged.
• Unloads, scans, and puts away all inventory transfers delivered by the designated transfer truck daily; loads outgoing transfers.
• Unloads, scans, and puts away all vendor delivered purchase orders daily.
• Rotates floor stock to ensure that time or date sensitive items are used on First In First Out basis.
• Ensures that all warehouse aisles and bin locations are maintained in a clean and orderly manner.
• Performs cycle counts and inventories as directed by the Branch Manager.

Qualifications

Education/ Experience/Certification

• High School Diploma or Equivalent.
• Minimum of 1 year of warehouse experience in HVAC or relative wholesale industry.
• Valid Class “C” Pennsylvania Drivers License
• Valid Medical Card
• HVAC Forklift Certification to be administered post-hire.

Knowledge, Skills and Abilities:

To perform the job successfully, an individual should demonstrate the following skills and abilities:

• Must be very organized.
• Demonstrated warehousing and/or logistics knowledge.
• High sense of urgency and attention to detail.