VP Ancillary Revenue bei MAA

Job Summary

The Vice President of Ancillary Revenue works under the general direction of the Senior Vice President of Ancillary Services and leads the development, implementation, and management of ancillary revenue programs across the company. Primary responsibility includes managing the resident financial lifecycle, including credit and criminal applicant screening, rent collections, and bad debt while maintaining regulatory compliance. Additional responsibilities include oversight of utility expense management and monthly resident billing process.

The successful candidate will embody and work to reinforce MAA’s Core Values.  Those values include:

• Appreciating the uniqueness of each individual

• Communicating openly and with integrity

• Embracing opportunities

• Doing the right thing at the right time for the right reasons

Duties and Responsibilities

• Manages the applicant screening processes and rent collections for all property operations. Develops and initiates new initiatives to optimize efficiency and effectiveness.

• Documents, monitors, and tracks all MAA standard residential leases and addendums.  Maintains the lease and addendum library for the company and updates as necessary in coordination with Legal.

• Develops, implements, and manages revenue generation and cost savings initiatives and programs by coordinating with local utility providers to MAA properties.

• Develops, implements, and markets ancillary business initiatives at various properties; monitors progress and measures results to determine the value of each initiative.

• Leads and oversees the ancillary team, including hiring, training, delegation, professional development, and performance management,

• Performs complex analytical calculations, trend analyses, and evaluations of controls on ancillary programs.

• Prepares, monitors, and maintains the annual budget, projections, and strategic planning of all ancillary-related initiatives.

• Develops and manages relationships and contracts with external vendors and internal stakeholders. Negotiates contracts and ensures compliance with laws, regulations, and company policies in coordination with Legal, Accounting, and other corporate partners.

• Performs other related duties as assigned to meet the needs of the business. 

Required Qualifications

• Bachelor’s degree in finance, accounting, economics or related field required.

• 15+ years of experience in financial planning and analysis/reporting, collections, revenue and/or asset management required.

• Supervisory management experienced required.

Preferred Qualifications

• Collections and/or revenue management experience preferred.

• Advanced Excel modeling experience preferred.

• Master’s degree in business administration preferred. 

Knowledge, Skills, and Abilities

• Collections, revenue, and expense control program development and management expertise

• Financial modeling expertise (Returns, Risk, Payback, Cash-flow, etc.)

• Advanced quantitative analytical skills (e.g., trend analysis) and attention to detail

• Negotiation skills and knowledge of contractual terms and conditions for vendor management

• Project management skills to plan, coordinate, implement, and evaluate short- and long-term projects.

• Business and financial acumen

• Supervisory and leadership skills to manage the performance of others, including hiring, training, coaching and counseling

• Skill and ability to clearly and concisely communicate verbally and in writing, including delivery of presentations

• Skill in applying critical thinking, analysis and problem-solving methods

• Proficiency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint)

• Technical savvy to learn and operate company and/or industry-specific applications (e.g., Yardi, Power BI, Essbase)

• Ability to maintain confidentiality and maintain appropriate discretion

Physical and Environmental Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

• This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.