Healthcare Coordinator Specialist - Phoenix area bei Mercy Housing

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

The Health Coordination Specialist will develop strategies to link residents with health care and care coordination services. Develop relationships with the primary care clinics, medical providers, care coordinators, health plans and other health service providers to increase the health and wellness of residents and reduce unnecessary healthcare utilization. This is a grant-based position.

We encourage candidates with lived experience to apply. This position is a part-time, onsite position, approximately 24 hours per week. 

Pay: $20.00-21.50/hour, dependent on experience.

Local travel in Phoenix area required. Bilingual English/Spanish highly preferred.

Benefits

• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.  
• Early close Fridays - 3 paid hours off early each Friday.
• Health, dental (adult and child orthodontia included), vision, and pet insurance.
• Employer paid life insurance.  
• 403b + match, paid volunteer time, and more.

Duties

• Maintain detailed knowledge of the health care system, key service providers and health care delivery system developments as related to the health needs of residents.
• Collaborate with Resident Service Coordinators (RSC) to identify residents most in need of care coordination and self-management assistance and determine what staff member is most appropriate to provide this assistance.
• Accurately identify/assess resident assets and needs in order to connect them effectively to resources and help them set personal goals; while recognizing their knowledge and experience.
• Other duties as assigned. 

Minimum Qualifications

• High School Diploma or equivalent.
• Two (2) years of experience in a position that involved coordination among frequent interaction with patients/clients, health care providers, care coordinators, health plans, and other service systems critical to health.
• Valid driver's license and reliable transportation. 

Preferred Qualifications

• Bachelor’s Degree in Healthcare Management, Public Health, or related field.

Knowledge and Skills

• Demonstrated strong understanding of how to work effectively with people with chronic disease, mental illness, disability, substance abuse and other health problems.
• Demonstrated and detailed knowledge of the health care system, key service providers and health care delivery system developments as related to the health needs of residents.
• Communicate effectively both verbally and written to a diverse group of residents, staff, and external contacts while maintaining compliance with privacy laws.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.