We have implemented an anonymous job application process. This means that during the initial stages of the application, personal information such as name, gender, age, and ethnicity is not disclosed to the hiring team.
Acting as an ambassador for L’OCCITANE during the Christmas period providing excellent customer service and effective product selling.
Contract Type: Fixed Term Contract up to and including 24th December
Weekly Hours: 12
What Will You Do?
Always provide the highest level of service to ensure all customers have an exceptional shopping experience
Consistently meet/exceed your personal Key Performance Indicators (KPI’s) set by the Boutique Manager to contribute to the success of the Company
Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers
Support in-Boutique and external customer events
Adhere to Company policies and procedures at all times. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner.
Assist in maintaining the visual merchandising standards throughout the Boutique and participate in window campaign changes as required
Assist in upholding excellent housekeeping standards throughout the Boutique, back office and staff area
Support the Boutique Management with security and general Health & Safety monitoring
Performing any other tasks required by Boutique Management to support the needs of the business
Effectively use the Point of Sale (POS) system to process all transactions without error
Offer & provide demonstrations (including hand massage) to all customers
Offer & serve refreshments, including wine on weekends and at special events
What We Need From You
A love of retail, it’s essential that you want to be in a customer facing environment as we are an experiential brand
Excellent customer service skills
Confident and effective communication and listening skills
To demonstrate pro-active selling ability
Highly motivated to achieve personal KPI’s and contribute towards Boutique objectives
Able to work effectively in a team
Reliable, honest and flexible
Positive and friendly attitude as well as consistent ability to operate at your best
What We Offer You!
Real Living Wage
Generous staff discount to use on all your favourite L’OCCITANE products
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