Solution Project Manager (Madrid, ES) bei Capgemini - Get The Future You Want
Capgemini - Get The Future You Want · Madrid, Spanien · Onsite
- Professional
- Optionales Büro in Madrid
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
We are looking for a Solutions Project Manager to lead the implementation of Enterprise Diagnostics Informatics (EDI) solutions in healthcare environments. This role is ideal for professionals with strong project management skills, a customer-first mindset, and a passion for delivering impactful digital health solutions.
Key Responsibilities
- Understand customer environments, including IT policies, workflows, regulatory constraints, and key stakeholders.
- Align customer needs with EDI solutions using structured methodologies such as PRINCE2.
- Drive customer satisfaction, measured through Net Promoter Score (NPS) and continuous feedback.
- Set clear delivery expectations in collaboration with sales and account management teams.
- Produce and maintain project documentation in line with PRINCE2 and SOLID standards.
- Manage customer acceptance processes and support revenue recognition tracking.
- Lead cross-functional project teams to ensure successful and timely solution deployment.
- Transition projects to support teams for ongoing maintenance within agreed SLAs.
- Maintain proactive communication with customers and internal stakeholders.
- Use project management tools to track progress and ensure transparency.
- Collect and report Voice of Customer (VoC) insights to improve future implementations.
Requirements
- Proven experience managing complex projects in the high-tech or healthcare IT industry.
- Strong multitasking and organizational skills.
- Familiarity with RIS, PACS, VNA, Digital Pathology, and imaging software.
- Solid understanding of IT networks and healthcare systems.
- Excellent communication skills in English (written and spoken).
- Experience with EDI, order management, software deployment, application support, and training.
- Knowledge of Expect, network analyzers, and strategic workforce planning is a plus.
- Valid driver’s license and willingness to travel extensively.
Key Competencies
- Project Management: PRINCE2, revenue recognition, SLA management, professional services.
- Technical Expertise: EDI, PACS, RIS, digital pathology, network support, software deployment.
- Customer Focus: after-sales service, training, application support, account management.
- Soft Skills: multitasking, communication, stakeholder engagement, team leadership.
What We Offer
Join a dynamic and collaborative team working at the forefront of digital transformation in healthcare. You’ll lead impactful projects, contribute to innovation, and grow professionally in a fast-paced, mission-driven environment.
Ready to lead the future of healthcare IT? Apply now and help shape the next generation of diagnostic informatics.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
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