Group Leader-74L bei KYB Americas Corporation

Returns Group Leader

Purpose of Position/Summary:

The Group Leader’s key focus is to supervise the daily activities of the assigned department.
The DC Group Leader is responsible for assisting in the daily operations of DC projects as assigned by the DC Supervisors. This position maybe assigned to any Department and will manage the day to day activities of that area. Special projects will be assigned as business needs change.

Essential Duties/Responsibilities:

• Train in all departments;
• Manage daily activities;
• Solve issues in a timely manner;
• Suggest improvements for efficiency and cost savings;
• Assist in training department associates in processes, procedures and safety;
• Maintain a clean, safe department work area;
• Other duties as assigned by supervisor/manager on an as needed basis.

Qualifications

Purpose of Position/Summary:

The Returns Group Leader is responsible for the daily operation of the Returns Department, which is responsible for the processing, tracking, quality inspection and repackaging of all returned product.  This position reports directly to Product Supply.

Essential Duties/Responsibilities:

• Plan and execute the processing schedule based on returns received and monthly deadline;
• Ensure each repackaging line’s productivity and efficiency;
• Ensure the correct parts have been received for each return;
• Inspect returned shocks/struts for quality, damage, color change, obsolete and defects;
• Ensure repackaged shocks/struts from each line are labeled and packaged correctly;
• Enter Manufacturing Work Orders and insure they are complete and accurate;
• Train and develop department associates in regards to processes, procedures and safety;
• Manage all inventory determined to be scrap, then track and process for removal;
• Ensure all product transferred to Finished Goods inventory is placed into the correct bins;
• Communicate progress of returns processing to Product Supply;
• Maintain a clean, safe department work area;
• Other duties as assigned by supervisor/manager on an as needed basis.

Job Requirements:

This position requires a high school diploma or GED from an accredited organization.  Basic Excel experience is required.  AS400 or database experience preferred.  Returns, Reverse Logistics, distribution center and/or warehouse experience is preferred.  Must have the ability to work with urgency and manage pressure and work well with other associates.  This position requires excellent communication and multi-tasking skills.  This position requires basic product and packaging knowledge.  This position is required to work overtime when needed.

Supervisory Responsibilities/Direct Reports:

This position has a Returns Team Lead and 8 – 10 Returns Associates reporting to it.

Difficulty of Work:

Adhering to the departmental processes and procedures is very important to the success of the Returns Department and Distribution Center. Any suggestions for improvement are welcomed and considered. Due to the multiple tasks, number of associates and priorities managed by this position, complexity of position is moderately high.

Responsibility:

This position ensures all returns are correctly processed, inventoried, tracked, inspected, repackaged, transferred and bin located.  If determined to be scrap, parts are placed in the correct returns bin location, tracked and inventoried until disposal.  Position requires that all inventory adjustments are correctly made in the AS400 system.

Personal Work Relationships:

Personal working relationships consist of working with associates, team and group leaders and management.  All working relationships are professional and are expected to be maintained at a professional level.

Physical Effort:

This position must have the ability to stand for long periods throughout the shift.  This position requires the ability to lift 10 - 50 lbs. occasionally with or without reasonable accommodations.  This position requires twisting and turning occasionally throughout the shift. 

Working Conditions:

Working conditions consist of a normal distribution center/warehouse environment.  This position works in a cold or hot environment (climate is depends on the current weather).  Normal PPE consist of steel toes shoes.  Other PPE requirements consist of wearing safety glasses when operating the strut/shock compressor.  Special attention to the work environment and area surrounding the equipment is critical.  All equipment such as strut/shock compressor, tape machine, monitors and tablets must be turned off at the end of the working shift.  Tape machine must be turned off when maintenance is required