Senior Director, Information Technology bei ASCP

This role is the senior overseer on the IT team, ensuring that our agile framework and infrastructure strategy add value across ASCP. The Senior Director facilitates a Design Thinking approach in our initiatives and leads secure, scalable digital transformation aligned with ASCP’s mission in pathology and laboratory medicine. This role exercises ‘influence without authority’ and is a coach to less experienced staff.

The Senior Director attracts, develops, and leads a diverse team of staff and consultants, business analysts, product owners, QA professionals, DBAs, IT operations, and helpdesk professionals. This role reports to the Chief Operating Officer and is a peer to the I&T leaders of the development, infrastructure, and operations teams.

Essential Functions

• Oversee infrastructure and hybrid-cloud environments (AWS, Private Cloud), virtualization (VMware/HyperV), and endpoint security
• Lead enterprise system implementation (e.g., Shopify), ensure DR/BCP planning and ITSM adherence
• Ensure cybersecurity compliance (HIPAA and industry best practices)
• Coach direct reports, and encourage their personal and professional development
• Collaborate with leaders of Development, Infrastructure, and Operations, as catalyst for developing a strengths-based culture in the IT team
• Communicate project status and roadblocks, manage constituent expectations
• Ensure adoption and value of agile strategies and practices (including Product Backlog, Sprint Review, Product Refinement, Sprint Retrospective)
• Facilitate a cohort of Agile Product Owners inside and outside IT
• Embed the team into key stakeholder groups at ASCP, to listen and learn
• Improve existing processes, and/or create new routes, to accomplish goals
• Make progress, and deliver results, even in ambiguous situations
• Motivate the team to maximize personal and team efficiency; integrate full-time staff and consultants into a cohesive unit
• Combine technical expertise and compassionate empathy for the benefit of internal and external customers
• Balance competing priorities, and facilitate deliberation toward consensus
• Sponsor new ideas, creative solutions, and collaborative approaches
• Manage IT vendor relationships, contracts, and budgets
• Monitor and report on IT performance metrics, SLAs, and system uptime

Education and Work Experience

• Bachelor’s Degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 6+ years of leading in Information Technology or related setting, including 3+ years managing teams,      budgets, and vendors—preferably at the Senior Manager or Director level.
• Experience in Agile environments, preferably as Senior Product Owner or team leader desirable
• Preferred certifications: PMP, ITIL, CISSP, AWS

Desired Skills and Expertise

• Is inquisitive, and seeks counsel from other stakeholders
• Communicates effectively, respectfully, and confidently – both inside and outside IT
• Experiments often, and receives input from both data and anecdotes
• Able to learn from mis-steps and false-starts
• Learns quickly, and is driven by a strong sense of curiosity
• Seeks collaborative relationships inside and outside the I&T team to accomplish goals
• Solves problems, and considers both long-term strategy and short-term needs
• Takes initiative, and shares lessons learned
• Understands the mission, vision, and values of ASCP, and how they influence IT efforts
• Translates complex technical strategies into executive-level business plans
• Demonstrated leadership in hybrid-cloud, virtualization, cybersecurity, and vendor management

* Pay is competitive and commensurate with experience

Equal Opportunity Employer: /Individuals with Disabilities/Protected Veteran