Exec Director of Asian Marketing - Borgata bei MGM Resorts

Atlantic City, New Jersey

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB: Unlock new opportunities as the Executive Director of Asian Marketing, where you'll harness your passion for customer engagement to drive increased visits from our valued casino clientele! In this impactful role, you’ll lead innovative strategies and provide exceptional service that enhances the guest experience at MGM Resorts International. Join us and be at the forefront of creating unforgettable memories for our customers while shaping the future of our marketing initiatives!

THE DAY-TO-DAY:

• Determine and evaluate customers’ casino activity to provide corresponding incentives and use authorization to approve comps and allowances (room, food, beverage, events tickets, promo chips, free play, airfare, or discounts).

• Drive incremental business, with a focus on inactive customers and maintain customer base to support increasing the property’s customer development efforts.

• Authorize and grant amount of marker authorization limits to qualifying customers.

• Evolve a player development skillset by engaging new and inactive customers.

• Assist in critical business decisions regarding customer credit lines, allowances, and comps while managing customers to profitable levels.

• Work in conjunction with Casino Marketing, Marketing Executives and on-property personnel to assist and facilitate qualified in-house casino customers.

• Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies.

• Attend special event functions to promote marketing efforts and greet customers.

• May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group.

• Resolve customer disputes and complaints to the satisfaction of the customer and the company.

• Comply with Title 31 and attend all necessary training sessions.

THE IDEAL CANDIDATE:

• Bachelor's Degree

• 5+ Years of Prior Relevant Experience

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally 

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. 

• Free meals in our employee dining room 

• Free parking on and off shift 

• Healthcare, financial, and time off benefits 

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community 

VIEW JOB DESCRIPTION:

Pay Range:

The pay range for this role is:

$94,300.00 - $125,800.00

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

This position is eligible to participate in the Company’s incentive plan.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!

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