Program Manager bei The Ohio State University

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Job Title:

Program Manager

Department:

John Glenn | State of Ohio Leadership Institute

The Program Manager is responsible for administering a subset of continuing education programs offered by The Ohio State University John Glenn College of Public Affairs, including credit-bearing leadership certificate programs and custom programs. The Program Manager reports to the Director of Professional Development and works collaboratively alongside a program consultant, operations manager, two program coordinators, and faculty director. The Program Manager spends most of their time recruiting participants, recruiting instructors, working with instructors and the faculty director to ensure high-quality program content, and coordinating outreach to prospective participants and their employers. The Program Manager’s performance is assessed based on professional alignment with Glenn College values, performance on the duties of the position, and progress toward unit goals for program participation and quality.

Duties Description

Manage professional development programs; Ensure program quality; Develop new in-person and on-line programs; Research and design curriculum and course materials; Fit program content to customer needs; Design and interpret the evaluation of programs; Assure alignment with academic requirements in conjunction with the Faculty Director; Teach/lead trainings; Advise program participants; Identify scholarship opportunities for programs; Determine program applications, registrations, Cvent content, venues, sessions, agendas, instructors, partners, catering needs, course materials and supplies, lodging needs, parking, and day-of logistics; Identify and select a diverse pool of instructors; Mentor and train instructors; Manage instructor correspondence; Design and interpret the evaluation of instructors; Negotiate instructor compensation and contract; Act as college/unit/program ambassador; Recruit customers and program participants; Assist in the development of content for print materials, website, and social media; Identify outreach opportunities; Assist with program recruitment via outreach events.

Interact with program instructors and participants to resolve routine, complex, and sensitive matters; May serve as a resource for less experienced staff; Contribute to team discipline and performance; Train program assistants on program activities; Participate in unit employee hiring process; Participate in college and university meetings as necessary; Attend events as necessary; Develop and implement program budget; Assist to determine program fee structure; Submit financial transactions; Write program-specific grants; Administer grant program evaluations and reporting; Assist to identify and secure philanthropic resources; Assist with design of fundraising events.

Perform other duties as assigned.

Additional Information:

This position is located in Columbus, Ohio with an onsite presence at the John Glenn College of Public Affairs.

Required Documents:

Please submit a resume and cover letter.

This is an S-3 level position in a Continuing Education Specialist job profile. Salary will be determined by internal equity, budget, and the candidate's education and experience.

​Required Qualifications

Bachelor's Degree or equivalent experience. Four years relevant experience required working in the public and/or nonprofit sector managing professional development programs. Deep knowledge of adult learning. Outstanding leadership, communication, time management, and organizational skills.

Desired Qualifications

Master's Degree in Education and Adult Learning or Public Affairs. 4-8 years relevant experience. Demonstrate the experience or high potential for curriculum development and ability to build syllabi and design and develop both in-person and online courses. Experience working in state or local government. Experience with project management. Collaborative team player. Flexibility to attend events during evening and weekends in addition to standard workdays.

The College

The John Glenn College of Public Affairs is ranked 16th in the nation and #1 in Ohio among 271 Public Affairs schools by U.S. News and World Report. This marks the college’s 10th year within the top 10% of public affairs graduate professional programs in the country. The college is also ranked among our peers in the following specialty areas: public management and leadership (7), nonprofit management (9), local government (18), social policy (19), public policy analysis (20), urban policy (22), and public finance and budgeting (25). Additionally, The Ohio State University ranked No. 5 internationally and No. 1 in the U.S. in public administration according to ShanghaiRanking Consultancy’s 2023 Global Ranking of Academic Subjects.

The University

Ohio State is a top-20 public university, and its Ohio State Wexner Medical Center is one of America’s leading academic health centers and recently ranked No. 4 on Forbes’ list of best U.S. employers for diversity. Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions.

The Ohio State University’s Shared Values include Excellence and Impact, Diversity and Innovation, Inclusion and Equity, Care and Compassion, and Integrity and Respect. Our university community welcomes differences, encourages open-minded exploration and courageous thinking, and upholds freedom of expression.

Ohio State is a dynamic community where opportunity thrives, and individuals transform themselves and their world. Positions are available in countless fields and specialties. Become a Buckeye and contribute to an incredible legacy that serves to guide our future and shape a better tomorrow

Located in Ohio’s capital city, Ohio State’s Columbus campus is near the center of a rapidly growing and diverse metropolitan area with a population of over 1.5 million. The area offers a wide range of affordable housing, many cultural and recreational opportunities, excellent schools, and a strong economy based on government as well as service, transportation, and technology industries. Additional information about the Columbus area is available here. Beyond its Columbus campus, Ohio State has four regional campuses including Ohio State Lima, Ohio State Mansfield, Ohio State Marion, and Ohio State Newark, in addition to the College of Food, Agricultural, and Environmental Sciences (CFAES) Wooster Campus, which houses Ohio State ATI.

Equal Opportunity Employer/Veterans/Disability

Final candidates are subject to successful completion of a background check.

Location:

Page Hall (0061)

Position Type:

Regular

Scheduled Hours:

40

Shift:

First Shift

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability. 

As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.

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