Case Manager-Univ Counseling Ctr bei Saint Louis University

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

JOB SUMMARY

As a member of the University Counseling Center (UCC) team, the Case Manager is responsible for the assessment and delivery of mental health services on an outpatient basis to students with varying emotional and psychological concerns. This position also provides consultation, prevention services, crisis intervention and outreach support to faculty, staff and student organizations. In addition to general counselor responsibilities, this position oversees case management needs and care coordination for inpatient psychiatry admissions and discharges.

PRIMARY JOB RESPONSIBILITIES

• Conducts phone, in-person and/or virtual triage, initial consultation, and intake assessment appointments

• Provides psychotherapy/counseling services for students as individuals, couples, and/or in groups

• Offers crisis intervention services to students with clinical emergencies

• Using nationally and internationally recognized diagnostic systems, diagnoses student and develop and implement treatment plans consistent with clinical diagnosis

• Maintains compliance with mandatory local, state, and federal reporting laws and professional and ethical standards and guidelines

• Refers students to off-campus clinical services for specialized treatment and/or long-term therapy as appropriate

• Assists in ensuring smooth transition from crisis intervention to case management; coordinates transition to local hospital psychiatric unit or emergency room

• Consults and collaborates with counselors, psychiatrists, physicians, nurses, and administrators, including the Dean of Students office to ensure continuity of care for hospitalized students; tracks, monitors and follows up on case management outcomes for disposition planning and management of students with mental health needs

• Maintains and coordinates updating of community referral database

• Provides outreach and education about UCC service offerings to staff, faculty, and student organizations

• Participates in student well-being committees and UCC initiatives

• Maintains a knowledge of federal, state, and local mental health system and well-being resources

• Keeps timely, accurate, and ethical records consistent with UCC policy

• Attends weekly Counseling Center meetings

• Performs other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Understanding of academic cultures, rules, and regulations

• High level of personal and professional integrity, strong sense of ethics and ability to maintain privacy and confidentiality

• Strong written and verbal communication skills

• Excellent organizational skills with attentiveness to detail

• Excellent customer service skills

• Crisis intervention, suicide prevention and crisis management skills

• Flexibility in responding to day-to-day clinical service demands and provider staffing coverage needs within the UCC

• Interpersonal human relations skills, including ability to maintain and convey a positive attitude

• Effective conflict management skills

• Ability to build inclusive and equitable communities where differences are appreciated and engaged

• Ability to identify and implement creative and innovative clinical interventions consistent with current best practices and treatment plan goals and objectives

• Ability to work effectively with colleagues in a team environment and to collaborate with professionals across a variety of disciplines

• Ability to identify emotional, behavioral and psychosocial needs and strengths and to formulate treatment plans

• Ability to work with diverse student population, including knowledge of related cultural influences that may affect health

MINIMUM QUALIFICATIONS

• Master’s Degree

• Licensed Clinical Social Work (LCSW) or Licensed Professional Counseling (LPC)

• Three or more years of related work experience

• State of Missouri Certification/Licensure or eligibility to obtain Missouri licensure

• Training and experience with crisis intervention and case management

• Training in trauma-informed care and psychotherapy approaches to trauma

• Experience with, and sensitivity to, diverse populations

PREFERRED QUALIFICATIONS

• N/A

Function

Scheduled Weekly Hours:

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.