Senior PACS Administrator bei Centra Health, Inc

Essential Duties and Responsibilities:

Application Skills and Imaging Systems Expertise

• Serves as the subject matter expert for PACS/CPACS, RIS, CVIS, and related systems.

• Demonstrates strong analytical and problem-solving abilities to resolve complex imaging system issues, evaluating their impact on workflows, clinical operations, and system performance.

• Coordinates the configuration, maintenance, testing, and support of imaging applications.

• Leads troubleshooting and resolution of system issues involving DICOM routing, HL7 integration, modality worklists, and data integrity.

• Oversees disaster recovery planning, backup procedures, and storage lifecycle management.

• Participates in imaging equipment installations and integrations, ensuring connectivity and workflow alignment.

• Develops reports, monitors licensing utilization, and prepares recommendations for budget planning.

• Maintains documentation related to system configurations, upgrades, change management, and standard operating procedures.

Team Coordination and Workflow Leadership

• Directs day-to-day task assignments, monitors progress and manages issue escalations within the PACS team.

• Provides coaching, mentorship, and onboarding support to current and new team members.

• Coordinates deliverables for system changes, enhancements, or infrastructure upgrades, ensuring deadlines are met.

• Offers workflow and process improvement recommendations to the Manager, PACS Imaging

• Clarifies that the role does not include formal HR supervision (e.g., hiring, performance evaluations, or corrective actions).

Project Management

• Leads imaging-related projects including system upgrades, software rollouts, workflow redesigns, or new modality integrations.

• Develops project plans, timelines, and risk assessments in collaboration with clinical, IT, and vendor stakeholders.

• Coordinates cross-functional project activities, ensuring alignment with goals and timely execution.

• Tracks project status and communicate updates, risks, and outcomes to leadership.

• Ensures testing, documentation, and training are completed for all project milestones.

Operational Support and Quality of Work

• Manages daily monitoring of image routing, archiving, and system performance.

• Provides escalation support for clinical incidents and demonstrates strong diagnostic and decision-making skills.

• Administers user accounts, access controls, and security settings in compliance with IT and regulatory policies.

• Supports audit readiness and ensures documentation is in place for accreditation and compliance standards.

• Participates in the on-call rotation and responds effectively to urgent or emergency issues.

Customer Service and Communication

• Acts as a liaison between clinical users, imaging staff, IT, and vendors to support optimized workflows.

• Provides training, education, and documentation for clinical stakeholders during upgrades or workflow changes.

• Maintains timely, accurate communication with colleagues, leadership, and vendor partners.

• Promotes collaboration and responsiveness in support of patient-centered imaging services.

Other Functions:

• Participates in On-Call rotation.

• Performs other duties as assigned.

  Travel Required:

  Travel is expected to be between 0% - 50% of the time and may vary based on project or organizational needs.

Required Education & Experience:

Bachelor’s Degree from a four-year college or university and a minimum of five (5) years of healthcare IS experience with a focus on imaging systems

OR

Seven (7) years of radiology or cardiology imaging system experience with documented enrollment in a Bachelor’s degree program and expected completion within 36 months of hire.

AND

Certified Imaging Informatics Professional (CIIP) or Certified PACS Associate (CPAS)

Required Certifications & Licensures:

Must maintain Certified Imaging Informatics Professional (CIIP) or Certified PACS System Analyst (CPSA) certification.