Software Delivery Manager bei Deseret Mutual Benefit Administrators

DMBA (Deseret Mutual Benefit Administrators) is a non-profit organization that administers benefits for companies who are owned or affiliated with The Church of Jesus Christ of Latter-day Saints.

Role overview

DMBA is hiring a Software Delivery Manager to lead delivery for low-code, process automation, and integration initiatives. This role partners with product owners, low-code engineers, and business stakeholders to translate strategy into reliable releases, optimize delivery practices, and drive measurable business value.

Key responsibilities

• Delivery leadership - Manage end-to-end delivery of multiple software projects concurrently, owning timelines, risks, dependencies, and release roadmaps.
• Agile execution - Coach and run Agile ceremonies (Scrum and Kanban), track sprint velocity, remove impediments, and continuously improve team delivery.
• Backlog and scope management - Lead backlog grooming, prioritize epics and user stories with Product Owners, establish acceptance criteria, and maintain a clear release plan.
• Roadmaps and release planning - Develop and maintain product roadmaps, feature mapping per release, and pre-plan subsequent releases to ensure predictable delivery.
• Reporting and stakeholder communication - Produce regular, actionable status reports and dashboards for executives, product owners, and engineering leads.
• Business consulting and process design - Collaborate with business stakeholders to define processes, propose optimized workflows, and design effective end-user experiences.
• Requirements and QA enablement - Elicit functional and non-functional requirements, produce feature maps and user stories, support sprint demos, and coordinate QA and acceptance testing.
• Change adoption and enablement - Drive technology adoption by enabling business teams, delivering training, and building self-sufficiency for product owners and power users.
• Cross-functional coordination - Align engineering, integration, security, and operations teams to ensure releases meet quality and compliance expectations.

Required qualifications

• 5+ years working directly with business stakeholders on process optimization, workflow design, or continuous improvement initiatives.
• Bachelor's degree in Information Systems, Business, or related field, or equivalent experience.
• Proven track record managing software delivery for low-code or enterprise automation platforms.
• Deep familiarity with Agile delivery, sprint planning, velocity tracking, backlog grooming, and release planning.
• Strong change management experience guiding customers through technology adoption.
• Excellent written and verbal communication and presentation skills.
• Demonstrated ability to learn complex processes and systems quickly and to translate them into delivery plans.
• Highly organized, detail-focused, and self-motivated with solid problem-solving and conflict-resolution skills.
• Minimum typing speed of 50 WPM.

Preferred skills and tools

• Experience with one or more low-code platforms such as Microsoft Power Platform, Appian, OutSystems, Mendix, or similar.
• Hands-on with Agile tools such as Jira, Azure DevOps, or equivalent for backlog and velocity tracking.
• Familiarity with integration patterns, APIs, RPA, and common enterprise systems (ERP, CRM).
• Certifications: Certified ScrumMaster (CSM), PMP, SAFe, or equivalent delivery/Agile certification.
• Experience creating dashboards and metrics using Power BI, Tableau, or similar.

What success looks like

• Predictable, on-time releases with clear feature mapping and stakeholder alignment.
• Measurable improvement in sprint velocity stability and lead time.
• High adoption and confidence from business teams in low-code solutions and operations.
• Reduced rework through clear user stories, acceptance criteria, and strong QA collaboration.

Location and work model

• This is a hybrid role with regular in-office presence in Salt Lake City, Utah.