BT Concierge bei BRAZOS PRESBYTERIAN HOMES

Description

Who We Are:
Brazos Towers at Bayou Manor has been a trusted name in senior living for over 50 years, offering a dynamic and vibrant community just minutes from Houston’s renowned Museum District and Texas Medical Center. As a faith-based, not-for-profit Life Plan Community, we are committed to enhancing the lives of older adults by providing a continuum of care that includes independent living, assisted living, memory support, and skilled nursing. We are proud to have been recognized as Best of the Best in Texas for the past six years—an honor that reflects our unwavering commitment to excellence in service and resident care. If you're passionate about making a difference and want to be part of a supportive and mission-driven team, we invite you to explore a future with Brazos Towers.

Who You Are:
We are seeking a candidate with a strong positive attitude toward customer service to act as a Conceirge. This person will have a genuine interest in working with older adults and be able to engage, motivate, and support both residents and fellow team members. The ideal candidate is dependable, compassionate, and aligned with our values of respect, excellence, and community. Creativity, teamwork, and a drive to exceed expectations are key traits we’re looking for as we work together to fulfill our mission of uplifting the lives of those we serve.

Essential Functions:1.    Assures medication and transportation keys are locked up.  Assists in maintaining resident information.  Typing as assigned.  Sorts and distributes mail. 
2.    Responsible for relaying any pertinent information to the evening/weekend Concierge or Executive Assistant.  Monitors the weather radio and informs management of any weather information that would affect the community.
3.    Updates the in house television channel.
4.    Ability to properly answer and handle phone incoming calls to the Community made by services/devices used for the deaf or hard of hearing customers.
5.    Maintain work area and keep the department in compliance with OSHA safety standards.
6.    Effectively communicates both verbally and in writing.
7.    Demonstrates the community hospitality promises towards residents, families, associates and vendors.
8.    Assists other departments as needed.
 

Qualifications

1. Must be able to read, write and follow written and verbal directions.
2. High school education or equivalent.
3. Must be able to work well and maintain a pleasant manner under pressure or with a high degree of interruption.
4. Ability to type, file, and handle a multi-line telephone is essential.  Knowledge of Microsoft Work is desirable.