FT Accounts Receivable Specialist bei Johnston Community College, NC

About the Department

Summary
Responsible for maintaining the full functionality of all student accounts. Assists with the processing of finance holds, application of payments, refunds, internal and external scholarships and third-party sponsorships, as well as reconciliations for all related transactions. This position maintains a strict confidentiality in regards to student records and other restricted college information.

Position Duties

Essential Duties and Responsibilities

• Creates third-party sponsorships, attaches students to sponsorships, gathers information and produces reports to invoice third-party sponsors for all curriculum and continuing education students
• Has working knowledge of federal financial aid regulations for disbursements, FERPA and other regulations relating to student accounts
• Posts financial aid payments to student accounts, verifies accounts, and issues FA refunds
• Issues all other student refunds due to dropped classes
• Creates and processes section billings for customized training sponsorships
• Assists Senior Accounts Receivable Specialist with third-party tuition assistance for veteran students by maintaining adequate files and records or students receiving VA Educational Assistance
• Assists students with questions regarding refunds, payments, sponsorships, and scholarships
• Serves as backup for and works cooperatively with Senior Accounts Receivable Specialist during times of high work volume
• Assists with informing and communicating with students regarding any direct deposit information in regards to student refunds
• Works cooperatively with outside agencies, Registrar, Financial Aid and other functional department leadership regarding payments, sponsorships, account questions or other issues
• Prepares reports for the AVP of Financial Services/CFO as needed
• Prepares internal payment agreements
• Codes payments for cashier to receipt
• Oversees and responsible for maintaining all debt collections records and providing accurate, up-to­ date information to NC Department of revenue for Debt Set-Off program as well as the outside collections agency
• Verifies account accuracy and prepares adjustments as needed
• Maintains accurate files of student’s accounts of all adjustments, refunds, and financial aid payments
• Assists with aged accounts receivable trial balance monthly and invoices any outstanding accounts
• Processes outside scholarships for receipting and disbursement
• Processes reallocation reports as needed
• Responsible for Annual Survey of Fees report due to Systems Office
• Assists with due to due from report monthly
• Responsible for preparing interest journal entries
• Processes and collects balances due to returned checks/chargebacks
• Uses Communication Management to assist department with debt collections and notifications
• Prepares account analysis and reports to assist management and Systems Office as requested
• Updates knowledge and skills through continuous training
• Performs other duties as assigned

Supervisory Responsibilities
This job has no supervisory responsibilities

Minimum Qualifications

Qualifications
Experience with managing student accounts in higher education including collections and business office activities is preferred. Knowledge of principles, practices, and theories of accounting, auditing, and financial management is ideal. The ability to interpret and analyze financial data, records, reports, and establish and maintain effective working relationships with others is crucial. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Minimum: Associate's degree in accounting or business-related field.

Preferred: Bachelor's degree in accounting.

Experience Minimum: Three (3) to five (5) years of experience in an accounting or business operation. 

Preferred: Three years of experience in a Community College business office setting

Other Qualifications

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to calculate figures and amounts such as discounts and interest.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills
To perform this job successfully, an individual should be proficient in the use of Microsoft Word and Excel.

Preferred Computer Skills
Proficiency in use of Colleague, as well as, Microsoft Word and Excel.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, reach with hands and arms, and talk and hear. The employee is frequently required to walk and is occasionally required to stand, stoop, and kneel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to multitask and prioritize without direct supervision
• The noise level in the work environment is usually quiet.

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