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Hybrid Funeral Director Associate bei SCI

SCI ·  HI - Honolulu, Vereinigte Staaten Von Amerika · Hybrid

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Our associates celebrate lives. We celebrate our associates.

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Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service. Learns how a Funeral Director implements choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Interacts with the family to fulfill death care needs. Ensures customer needs are addressed.

       

  • Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures
  • Adheres to all Company and Regulatory requirements
  • Cares for the deceased in a respectful manner while performing a variety of tasks which may include:
    • Removals and transfers
    • Lifting of deceased human remains
    • Dressing and casketing
    • Coordinating and assisting with funeral service and visitation
    • Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
    • Setting of chairs and the removal, proper care and storage of these items
    • Removals and transfers
  • Assists with funeral services by:
    • Coordinating the parking of cars
    • Ushering
    • Driving funeral vehicles
    • Assisting at chapel and church services
    • Assisting at the cemetery
    • Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
    • Setting up chairs and the removing, properly caring for and storing of these items
    • Participating at special functions
  • Provides aftercare in absence of Family Service Counselor. Aftercare includes delivery of:
    • Documentation
    • Stationery
    • Information on insurance, health benefits and pension,
    • Pre-arrangements for next of kin
  • Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry
  • Assists with general office duties such as preparing reports as needed
  • Assists with the maintenance of vehicles, the facility and property; receive caskets and other funeral home supplies as well as place into inventory and carrying out any other responsibilities that may be reasonably delegated by management 
  • Answering phones, preparing reports as necessary and participating in staff meetings
  • Performs other duties as assigned

MINIMUM Requirements

Education

  • High School diploma or general equivalency degree (or diploma)
  • Currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science

Experience

  • Typically requires 6 months of previous work experience in a customer service role

Knowledge, Skills and Abilities

  • Good driving record and valid driver’s license
  • Previous customer service and/or sales experience would be a definite asset
  • Knowledge of computers and some software would be an asset, or willingness to learn
  • Above average communication skills
  • High level of compassion and integrity
  • Problem solving skills
  • Ability to multi task and set priorities
  • Detail oriented
  • Professional and team player

Work CONDITIONS

Work Environment

  • Work indoors and outdoors during all seasons and weather conditions
  • Limited amount of local and/or multiple location traveling required
  • Professional Dress is required when in contact with families 

Work Postures

  • Frequent, continuous periods of time standing, up 6 hours per day
  • Sitting continuously for many hours per day, up to 6 hours per day
  • Climbing stairs to access buildings frequently

Physical Demands

  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

  • Working beyond “standard” hours as the need arises
  • Travel up to 25%

Compensation:

Salary: $17/hr.

Benefits:

Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Postal Code: 96819

Category (Portal Searching): Operations

Job Location: US-HI - Honolulu Jetzt bewerben

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