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Hybrid Product Manager (Customer Success manager)

Dice  ·  Milpitas, CA, Vereinigten Staaten Von Amerika · Hybrid

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, Nityo Infotech Corporation, is seeking the following. Apply via Dice today!

Job Description:

Job Title: Product Manager (Customer Success manager)

Location: Milpitas, CA - Hybrid

Responsibilities

  • Define Strategy and Roadmap for IAM solution implementation and adoption with customers.
  • Hand-hold clients in adoption to newer technologies or migration initiatives
  • Strong hands-on experience in technical implementation, take ownership for business metrics and product KPIs and play a pivotal role in bringing all stakeholders on board
  • 10+ years of experience into Product Management in the development and/or implementation of IAM solutions, Familiarity with solutions like Duo, Okta and Sailpoint.
  • Experience working with clients and application owners for migrating or adopting new platforms and technologies.
  • Server as primary point of contact for customers.
  • Monitor and identify product utilization trends, work with development team for continuous product improvement and support customer requirements.
  • Proven experience working within agile/scrum delivery teams.
  • Strong organizational and problem solving skills.
  • Experience collaborating with third-party vendors/providers.
  • Familiarity with compliance and security process implementation.
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