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About the job
Position:
Admin Role / marketing administrator
Position type:
Full time, permanent
Department:
Marketing & Sales
Company:
Uk Company
Reports to:
Company owner & Wider team
Overview:
Our client is a firm of Chartered Surveyors and we are specialists in the valuation of buildings, plant & equipment for insurance purposes. They work with a range of clients, both national and international. The company can trace its history back 150+ years. They have many long-term employees.
We require a junior administrator with good Word, Excel, IT and organisational skills. This role sits within the marketing & sales side of the company. The focus of the role will involve:
Communication / Email Support:
- Monitoring and responding to incoming enquiry emails from clients and brokers.
- Electronic filing of job-related emails (CRM)
- Making/taking any relevant client/broker telephone calls
- Gatekeep clients of confirmed jobs chasing for updates
- Adding new accounts and contacts to the system
- Adding opportunities to the pipeline
- Track all emails to opportunities.
- Generate quotes and orders.
- Helping to answer initial emails
- Requesting additional information/send out client questionnaire asking for additional
- Preparing basic proposals
- Preparing job in emails. Helping to collate correspondence as part of job handover to the
Candidate Requirements:
- Confident, approachable, and can-do attitude.
- Team player
- Excellent communication and organisational skills.
- Attention to detail and problem-solving skills.
- Proficiency in MS Office (MS Excel, and Outlook in particular)
Main purpose of job:
- To provide support to the marketing Team administrator.
- To provide support between the marketing and valuation teams.
Supporting the marketing team with the administration functions on:
SharePoint:
- Creating new client records
- Adding new projects
- Monitoring and responding to incoming emails
- Electronic filing of job-related emails
- Making/taking any relevant client/broker telephone calls
- Contacting clients for information
- Arranging site visits
- Creating job folder on SharePoint including any previous reports where applicable