We are Farmers!
We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.
Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.
Workplace: Hybrid or Remote ( ) ( )
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.
Job Summary
- This role is responsible for the continuous development and managing of the document management solution and e-signing solution.
- Identifies processes and solutions to automate and streamline work process flows within the Credit Unions document management department.
- Performs various functions of overall records management program, including scanning, indexing and validation of daily work, loan files and other critical Credit Union documents as required.
Essential Job Functions
- Leads or participates in business process reviews and works with business units to do full development lifecycle activities such as requirements gathering and analysis, design, build, testing, training and implementation with the document management and the electronic signing solutions.
- Responsible for the end to end maintenance of imaging processes and overall procedural documentation.
- Ensures methods and practices are current in adhere to federal and state regulations.
- Implements and maintains the record retention settings and workflows to ensure compliance with applicable policies.
- Troubleshoots and diagnose issues with the enterprise content management solutions and performs quality activities to ensure the integrity of systems and data quality.
- Directs the flow and distribution of documents to be scanned and archived.
- Scans daily work, loan files and other critical Credit Union documents in a timely and organized manner. Maintains logs of records retention program.
- Performs quality control checks of electronic images and maintains document integrity.
- Partners with Information Technology and vendor consultants for the maintenance, configuration of applications and issue resolutions for the imaging system.
- Performs evaluation and implementation of cross platform applications integration.
Education Requirements
- High School Diploma or equivalent required.
- Advanced OnBase System Administrator Certification and OnBase Workflow Administrator Certification required within 2 years of hire or equivalent experience with an enterprise content management solution.
Experience Requirements
- 3-5 years of experience working in a financial institution required, preferably in a Credit Union.
- Previous experience with document imaging, electronic signing solutions and robotic process automation required.
Special Skill Requirement
- Knowledge of computer operating systems and computer networks.
- Analytical, critical thinking, written communication and interpersonal skills working in a cross functional team environment.
- Advanced OnBase System Administrator Certification and OnBase Workflow Administrator Certification or equivalent experience with an enterprise content management solution.
- Proficient PC skills including Microsoft Office.
Physical Actions
- This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions.
- Sits or stands for extended periods of time, up to a full work shift.
- Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
- Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance.
- Listens to, interprets, and differentiates auditory information (example others speaking) at normal speaking levels with or without correction.
- Visually verifies and reads information.
- Visually locates material, resources and other objects.
- Ability to continuously operate a computer for extended periods of time, up to a full work shift.
- Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.
Benefits
- Farmers offers a competitive salary commensurate with experience, qualifications and location.
- CA Only: $25.04 - $39.82
- CO Only: $23.54 - $34.43
- HI Only: $23.54 - $36.86
- IL/MN/VT Only: $23.54 - $36.86
- o MD Only: $23.54 - $36.86
- NY/DC/Jersey City Only: $23.54 - $39.82
- Albany County: $25.04 - $34.43
- WA Only: $23.54 - $41.89
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer
Job Location(s): R_US - United States
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.
