Hybrid Property Portfolio Guru | UK Property & Maintenance Company Property Portfolio Guru | UK Property & Maintenance Company
Remote Recruitment · nan, · Hybrid
About the job
Location: South Africa (Remote, UK Hours)
Job Overview:
We are seeking a highly organized and mature Property Portfolio Guru to join our UK-based property and maintenance company. This fully remote role, based in South Africa, requires someone with a deep understanding of property management who can efficiently oversee client relationships, manage contractors, schedule repairs, and ensure that all properties are well-maintained. Your role will be crucial in driving operational excellence and fostering long-term partnerships with both clients and vendors.
Key Responsibilities:
- Manage a portfolio of properties, ensuring all repairs and maintenance are executed promptly and efficiently.
- Oversee and coordinate scheduling for maintenance and repairs, working closely with contractors and vendors.
- Build and nurture strong relationships with clients, offering exceptional customer service to maintain their trust.
- Source and onboard new clients, ensuring their future needs are met by our company’s services.
- Handle administrative tasks, including managing emails, phone calls, and property documentation.
- Act as the primary liaison between clients and contractors, ensuring clear communication and expectations.
- Keep all records organized, up-to-date, and accessible for smooth operational flow.
- Proactively identify potential property issues and address them before they escalate.
- Monitor ongoing maintenance tasks to ensure they are completed on time and to the highest standard.
- Proven experience in a similar property management or maintenance coordination role.
- Strong administrative and organizational skills with the ability to handle multiple tasks simultaneously.
- Excellent communication skills, both written and verbal, with experience managing client and contractor relationships.
- Ability to work independently while being part of a remote team.
- A proactive mindset with a focus on customer service and client retention.
- Familiarity with property management software is a plus.
- Experience working in the UK property sector is highly advantageous.
- Mature, responsible, and organized with a sharp attention to detail.
- Reliable internet connection and computer setup.
- Ability to work UK hours (Monday - Friday).