Hybrid Remote -Technology Technical Support Representative Remote -Technology Technical Support Representative
Talentify.io · nan, United States Of America · Hybrid
About the job
Why Consider This Job Opportunity
- Competitive wages with full benefits including Medical, Dental, Vision, and 401k
- Paid training to enhance your skills and knowledge
- Paid time off to support work-life balance
- Opportunities for career advancement within a global organization
- Engaging and collaborative work environment with diverse interactions
- Employee wellness and engagement programs to promote overall well-being
- Provide front-line, first-level technical assistance for consumers
- Support client-specific high-speed internet services and deliver exceptional customer experiences
- Troubleshoot and resolve technical problems in a fast-paced, customer-facing environment
- Open and manage a trouble ticket system for user issues related to data networks and operating systems
- Maintain professionalism and a positive attitude while addressing customer inquiries
- Must be over 18 years of age
- High School Diploma or equivalent preferred
- Familiarity with personal computers, operating systems, software, and computer terminology
- Proven oral and written communication skills
- Demonstrated problem-solving skills and ability to work independently
- Comfort with desktop computer systems
- Ability to multitask effectively in a dynamic environment
- Previous experience in a technical support or customer service role
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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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