About the job
To be successful as a product specialist, you must have a passion for the products you work with and keep expanding product knowledge. Outstanding product specialists should have a keen eye for spotting market trends, a willingness to inspire clients, and the ability to work both independently and within a team.
- Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails and making calls, and even attending product launches of rival companies.
- Need to give software product demo online.
- Answering all product-related questions in a polite manner and addressing queries promptly.
- Collaborating and strategizing with the business and engineering teams.
- Attending workshops and refresher courses in sales and marketing.
- Planning and assisting with new product releases and events.
- Performing product demonstrations for customers, staff, and other stakeholders.
- Assisting with the development of business plans.
- Scheduling training sessions and attending meetings as required.
- Identifying new market opportunities and relaying this information to the Manager and other relevant stakeholders.
- Making helpful product recommendations and suggestions to increase revenue.
- High school diploma or similar.
- Extensive experience in retail, sales, or customer service would be advantageous.
- Ability to memorize details like product specifications.
- Articulate and able to perform demonstrations that engage and inspire.
- Deadline-driven, and willing to work after hours.
- Superb verbal and written communication skills, as well as great telephone etiquette.
- A strong growth mindset.