Homeoffice Remote Mortgage Customer Service Representative
Talentify.io · United States Of America, United States Of America · Remote
About the job
Why Consider This Job Opportunity
- Competitive compensation commensurate with experience
- Regular reviews and raises based on tenure and performance
- Opportunities for paid time off, paid holidays, and paid training
- Incentives including monetary rewards and prizes such as electronics, trips, and more
- Access to a comprehensive benefits package including medical, dental, and vision coverage
- Fun and engaging work environment with a casual dress code
- Handle inbound customer calls in a courteous and professional manner
- Listen to customer needs and resolve issues effectively
- Escalate complex customer issues to appropriate staff for resolution
- Maintain accurate CRM records and document call details
- Follow client processes for handling financial inquiries and confidential information
- Must be at least 18 years of age
- High School Diploma or Equivalent
- Ability to multitask using multiple screens and systems while on the phone
- Proficiency in typing 30-45 words per minute
- Familiarity with computer applications and basic knowledge of Microsoft Office Suite
- Relevant experience in banking or financial services
- Experience with data entry and professional writing skills
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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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