Hybrid Danish Customer Support - Remote Portugal based Danish Customer Support - Remote Portugal based with verification
INTELCIA · Greater Funchal Area (Remote) · nan, · Hybrid
About the job
We are currently looking for Danish and English Speaker Customer Advisors!
At Intelcia Portugal we have the job for you!
Your new role
- With the tools acquired during our initial training, you will be in charge of handling customer requests by answering incoming calls
- Answer to customer requests in an effective and timely way, ensuring a high-quality service is provided
- Providing product and tool support to improve customers experience
- Administrative tasks: documentation management and database updating
- Danish and English fluent or bilingual
- Computer literacy (easily browse different software programs in parallel)
- Previous experience in customer service is a plus
- Excellent communication skills (you are comfortable communicating with customers using several channels)
- Ability to multi-task by working independently, while being a team player
- A corporate culture, based on management with values and human DNA
- Initial paid training and employment contract
- Health insurance after 6 months in the company
- Attractive and motivating salary and bonuses (basic salary + meal basket + performance bonus)
At Intelcia, we are excited about your success.
#Intelcia #WeDream #WeCare #WeDo #BeGreatTogethe