Homeoffice Associate Solutions Engineer
Snyk · San Francisco Bay Area, United States Of America · Remote
About the job
Joining Snyk means embracing our core values: One Team, Care Deeply, Customer Centric, and Forward Thinking. As a member of our team, you’ll have the opportunity to thrive in a dynamic environment where fostering collaboration, leading with empathy, driving business impact, and inspiring trust are at the heart of everything we do.
Our Opportunity
We’re looking for a driven, customer-focused Associate Solutions Engineer to interface between our customers (new and current) and our product engineering, marketing, partner and customer success teams, both supporting the adoption of Snyk in new organizations and helping to evolve what Snyk has to offer.
You’ll Spend Your Time
- Working closely with our sales reps to increase understanding of Snyk during sales processes
- Becoming a technical product expert, able to give technical demos to new and existing customers in your sleep
- Educating companies who use open source about the importance of empowering developers to stay secure
- Interfacing with our engineering, product and customer success teams to build solutions that actually solve our customers’ problems
- Shaping and informing decisions on new features based off your experience with customers
- Architecting custom work-arounds and platform integrations
- You’re familiar with a wide variety of coding languages and how they work
- You have a good knowledge of the developer and DevOps ecosystems and practices
- You love to learn about new technology and you’re curious about how things work under the hood
- Your written and spoken English is strong
- You’ve worked closely with highly technical customers before
- You understand people and what makes them tick
- You have a team-oriented mindset
- You care about diversity and enjoy meeting people from all walks of life
- Have worked in early-stage, fast-growth startups… especially in developer tooling with a balance enterprise level execution
- You have experience within solutions engineering, ideally within the developer or security space
- Self motivated, continuous learner who loves to teach and coaching is a habit
- A developer background or experience with coding and/or deep security expect
- Prior experience in a direct or matrixed role with a proven ability to work across broad functional teams
- Experience working with the channel ecosystem
- Experience working as an enterprise or strategic sales engineer
- Enjoy mentoring your peers
About Snyk
Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.
Benefits & Programs
Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.
- Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
- Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
- Health benefits, employee assistance plans, and annual wellness allowance
- Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances