Homeoffice Manager, Commercial Account Management

LeanData helps the world’s fastest-growing companies automate, simplify, and accelerate revenue.

As the Manager, Commercial Account Management, you will lead a team responsible for driving the retention, expansion, and satisfaction of commercial accounts. Your primary focus will be to mentor and guide Account Managers to achieve business growth, develop and execute strategic account plans, and ensure the successful delivery of solutions. This role requires a balance of strategic leadership, deep client relationship management, and the ability to navigate complex digital transformations. You will collaborate with cross-functional teams to optimize client outcomes and drive revenue.

The compensation for this role will be between $160K - $190K OTE, including a ~40% variable.

This role is available remotely from AZ, CA, CO, FL, GA, IL, NC, NY, NV, UT, WA.

Key Responsibilities:

Team Leadership & Development:

• Lead, mentor, and develop a team of Commercial Account Managers, setting clear goals and providing guidance on account strategies.
• Foster a high-performance culture by promoting collaboration, accountability, and continuous learning.
• Ensure the team effectively manages client relationships, drives expansion, and meets Net Retention targets.

Strategic Account Management:

• Oversee the development and execution of account strategies to ensure client satisfaction and retention.
• Collaborate with your team to uncover client business initiatives, pain points, and opportunities for expansion.
• Guide Account Managers in negotiating contracts, closing agreements, and ensuring compliance to maximize value for both clients and the company.

Client Engagement & Relationship Building:

• Act as an escalation point for client issues, ensuring timely resolution and client satisfaction.
• Develop and implement strategies to deepen client engagement and drive long-term partnerships.

Qualifications:

• 2+ Years leadership experience in managing and developing a team of Account Managers, preferably within the SaaS sector.
• Extensive experience in client relationship management, with a track record of growing and retaining enterprise accounts.
• Expertise in digital and cloud transformation solutions, data analytics platforms, and IoT.
• Strong business acumen and ability to drive strategy while managing detailed execution.
• Excellent interpersonal, communication, and negotiation skills, with the ability to influence senior stakeholders.
• Experience in managing performance metrics and delivering results across large-scale accounts.
• Familiarity with Salesforce, Salesforce CPQ, CRM, ERP systems, and real-time mission-critical applications is a plus.