Hybrid Technical Aftersales Manager PV Module (m/f/d) Technical Aftersales Manager PV Module (m/f/d) with verification

JA Solar was founded in 2005 and is a leading global manufacturer of high-performance photovoltaic products. With 14 production sites, more than 20 subsidiaries and over 50,000 employees worldwide, JA Solar is one of the world's largest solar module manufacturers. The company's business includes module, wafer and cell production as well as the construction of solar power plants.

JA Solar is listed on the Shenzhen Stock Exchange in China and has been included in the Fortune China 500 and Global Top 500 New Energy Enterprises for several consecutive years.

JA Solar is an equal opportunity employer, and we encourage applications from all qualified individuals. As our main business language is English, please provide a copy of your resume, your salary expectation and notice period to [email protected].

Your tasks:

• Customer claim contact person and first onsite technical failure analysis
• Coordinating internal customer complains root cause research and preventive action implementation
• Responsible for local pre-sales technology supporting, technical contact person for customer requests confirmation
• Support sales and marketing with technical input.
• Reporting weekly activities and customer requests to senior.
• Prepare technical product documentations and presentations ( do technical translation as when required)
• Attend shows and conferences to feedback market trends.

Your profile:

• Education: minimum a Bachelor’s degree in Engineering, Electrical Engineering or Physics. Furthermore, technical understanding of PV-modules and PV-plants is required.
• Work Experience: 3+ years of work experience in the PV industry (Solar cell, module or systemarea)
• Technical Knowledge: Good MS office skills
• Languages: Fluent English language skills and at least a second European language (spoken and written).
• Willingness to travel

Personal attributes:

• Self-motivated and performance driven
• Excellent interpersonal and communication skills
• Problem solving ability
• Proactive, dynamic and customer oriented

Contact:

Email: [email protected]

By submitting your application, you declare that your application data will be saved at JA Solar GmbH, and only for internal purposes in the context of the upcoming application process. If there is no employment, the data will be deleted after six months. The application data are treated confidentially in accordance with the provisions of the Federal Data Protection Act and are not passed on to third parties. You can revoke your consent at any time, either by email or in writing by mail to the above address.