About the job
Location: Salford (Homeworking)
Salary: The full-time equivalent is £22,011 per annum, the pro rata salary is £9,518 per annum
Hours: 16 hours per week
Working days & times: TBC but our core hours are Monday to Friday 8:30am to 5:00pm
Closing date: Friday 6th September 2024
Interview date: W/C 23/09/2024, Interviews will take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted (Please check your junk/spam folders for our emails)
The Role - Your main duties will include:
- Providing a professional customer service experience to all callers on behalf of the Salford team.
- Providing clerical support to all staff including production of letters and other paperwork, producing invoices, minuting meetings and providing recruitment support.
- Managing an internal database, including the uploading of new referrals and other relevant documentation.
- Producing accurate statistics and reports.
- Receiving and recording all incoming/outgoing mail.
- Monitoring and replenishing office stationery stocks.
- Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook).
- Ability to input and maintain accurate data records.
- Ability to manage workload effectively.
- Ability to work as part of a team and on own initiative.
- Ability to work flexibly and to deadlines.
- Ability to produce business correspondence to a high standard.
- Experience in a customer service environment.
- Experience of minute taking.
- GCSE Grade 'C' or equivalent in English and Maths.