Hybrid ARMY Associate Admissions Advisor (Remote) ARMY Associate Admissions Advisor (Remote)
Medcerts · nan, United States Of America · Hybrid
About the job
We are looking for someone that wants to work alongside a Team of amazing Military Veterans while creating great products and experiences that make a difference in the lives of thousands of adult-learners each year. MedCerts promotes a culture of accountability, teamwork, ethical integrity, and collaboration where our team members have an opportunity to develop and grow professionally.
Essential Functions
- Meet and exceed monthly, quarterly, and annual recruitment goals
- Provide excellent customer service to all current and potential students
- Obtain expert product knowledge in all MedCerts educational courses and programs
- Responsible for three or more hours of student talk time per day
- When three or more hours of student talk time per day is not met, Educational Consultants are responsible for making 50+ outbound calls per day
- Continually prospect new students using MedCerts’ ISDC dialing system, text messaging and email
- Follow up with prospective students for training application and approval forms
- Develop and maintain referral partnerships with current and former students. One enrollment per month from a referral source
- Provide prompt follow-up on all incoming leads. Within business hours the expectation is 60 minutes or less
- Responsible for understanding and discussing how the student will pay for our program, if they exceed their Military Federal Funding Max
- Utilize Salesforce to manage a successful pipeline of prospective students
- Maintain complete Salesforce records. Add notes for every interaction with our students and properly status students within the sales cycle
- Military Veteran or still serving in National Guard/Reserves
- At least 2 years of experience in sales, admissions, or healthcare recruiting is required
- Experience with Microsoft Office software (Word, Outlook, Excel, PowerPoint)
- Professional communication skills
- BA/BS degree or equivalent experience
- Inside Phone Sales Experience- Minimum 2 years High Volume
- Experience with CRM software required (Salesforce preferred)
- Proficient in technology applications used within the organization including but not limited to Microsoft Suite, Salesforce, Google Suite, Internet & Search
This is currently a remote-based position in which work will be completed during normal business hours (approximately 9:00am – 6:00pm).
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