DEPARTMENT: Software Engineering

LOCATION: Remote, in Portugal

REPORTS TO: Manager, Software Engineering

POSITION SUMMARY:

As a Principal Software Engineer at Broadvoice, you will take a lead role in designing, developing, and optimizing our cloud communication platforms, with a focus on Node.js, Ruby on Rails, PostgreSQL, and TypeScript. You will work closely with cross-functional teams to shape and enhance our platform, ensuring it meets scalability, performance, and security requirements. Your expertise in building complex distributed systems will be critical in guiding the team toward best practices in software architecture, design patterns, and efficient development processes.

This is a high-impact role where you’ll mentor other engineers, contribute to strategic decisions, and lead the implementation of cutting-edge technologies to deliver innovative and reliable solutions for our customers.

YOUR DAY-TO-DAY:

• Lead the design and architecture of highly scalable and distributed systems, focusing on Node.js, Ruby on Rails, PostgreSQL, and TypeScript.
• Collaborate with product owners and other stakeholders to define software requirements and turn them into reliable, high-performance solutions.
• Drive end-to-end development of new features, from conception through deployment, while ensuring coding standards and best practices are followed.
• Optimize system performance and reliability, ensuring the platform meets all scalability and security requirements.
• Mentor and guide software engineers, providing technical leadership and fostering a culture of learning and collaboration.
• Conduct code reviews, troubleshooting, and performance tuning to maintain high code quality and system health.
• Work closely with DevOps and QA teams to ensure smooth deployment and continuous integration of features into the live system.
• Research and evaluate new technologies to continuously improve the development stack and apply modern tools and techniques to increase efficiency.

WHAT YOU BRING TO THE TEAM:

• Extensive experience in software development, with a focus on Node.js, Ruby on Rails, PostgreSQL, and TypeScript.
• Proven track record in architecting and developing large-scale, distributed systems in cloud-based environments.
• Strong understanding of database design and performance optimization, especially with PostgreSQL.
• Experience with front-end frameworks and building APIs (RESTful and GraphQL).
• Expertise in agile methodologies, test-driven development (TDD), and continuous integration/deployment (CI/CD) pipelines.
• Proficiency in containerization technologies such as Docker and orchestration platforms like Kubernetes is a plus.
• Demonstrated leadership abilities, with a passion for mentoring and growing engineering talent.
• Exceptional problem-solving skills and attention to detail, with the ability to multi-task and manage competing priorities.
• Experience with observability and monitoring tools, ensuring platform availability and reliability (Prometheus, Grafana, etc.).
• Solid understanding of cloud platforms, such as AWS, GCP, or Azure.

ABOUT BROADVOICE:

Broadvoice is more than just a leading cloud communications company; we're the architects of global connections. With dedicated offices across the United States, Latin America, and Europe, we are united by a shared passion for inspiring meaningful human connections. Our mission is clear: to personalize how people communicate, ensuring that our technology enhances teams' ability to connect with what truly matters, no matter where work takes place.

Communication is the lifeblood of success, whether connecting with customers or collaborating with colleagues. At Broadvoice, our platforms create opportunities to interact, share ideas, and bring visions to life. We believe that human interaction is the cornerstone of brilliance, and we prioritize it in everything we do.

Our success at Broadvoice hinges on our vibrant culture. We take pride in our dedicated culture team, working tirelessly to foster a supportive and engaging work environment for all employees. Through community-building, collaboration, and personal and professional growth initiatives, our culture team ensures that Broadvoice is a place where everyone can thrive.

Broadvoice is committed to diversity, equity, and inclusion (DEI). We have an active DEI council open to all global employees, driving DEI initiatives worldwide through newsletters, webinars, fundraisers, book clubs, and more. By cultivating a culture of belonging, we empower our team members to be their best selves and contribute to our mission of inspiring meaningful human connections.

We value our employees and offer comprehensive benefits packages, including paid vacation and holidays, along with a host of other perks.