Homeoffice Senior Solutions Engineer, Large Accounts & Midmarket, France with verification

Shopify · Ghana · Remote

About the job

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About You

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

  • Care deeply about what you do and about making commerce better for everyone
  • Excel by seeking professional and personal hypergrowth
  • Keep up with an unrelenting pace (the week, not the quarter)
  • Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
  • Bring critical thought and opinion
  • Embrace differences and disagreement to get shit done and move forward
  • Work digital-first for your daily work


About The Role

As a part of the Shopify Revenue team, the Solutions Engineer role brings business value, technical aptitude, and product expertise. If you are drawn to a constantly innovating product PaaS and to solutioning for technical and business challenges with prospective brands, this job is for you.

Alongside Mid-Market sales, the Solutions Engineering team works directly with notable brands and entrepreneurs to develop their commerce strategies, whether that is starting their e-commerce business, building out an omni-channel solution, or leveraging the power of Shopify Payments to scale. This is where you can come in.

As a Solutions Engineer, you’ll drive the technical solutioning for our merchants, build POCs, lead demonstrations and enable our sales and cross-functional teams to show how merchants can accelerate the growth of their business with Shopify Plus.

Requirements for the role:
  • 2+ years of experience in presales solutions engineering or consulting
  • Strong executive presence, capable of effectively articulating and advocating ideas to key stakeholders, driving consensus, and influencing decision-making processes
  • Solid understanding of cloud-based technologies and SaaS fundamentals
  • Deep understanding of technical strategy as it relates to operating and growing commerce businesses
  • Hands-on skills of front-end web development (HTML, JavaScript, CSS, Liquid)
  • Strong API knowledge (REST and GraphQL) for enterprise integrations
  • Great troubleshooting and analytical skills combined with the desire to tackle challenges head-on
  • Strong ability to prioritize work in a high velocity environment
  • Native or fluent in English plus an additional European language (French, Spanish, or Italian will be a bonus)


Projects, activities, and expectations of your role include:
  • Work to help qualify and close deals from a technical requirements perspective with Sales and development partners/agencies
  • Engaging with clients through requirements discovery and strategic consulting sessions
  • Creating customized product demos and proof of concepts for use during virtual or on-site client demonstrations
  • Act as a SME on projects with cross-functional teams
  • Participating in online webinars and in-person events/speaking engagements
  • Becoming an expert on Shopify’s application ecosystem and integrations
  • Aligning with product and RnD teams on future roadmaps and sharing feedback on released features and client trends
  • Mentoring and coaching the sales team on technical aspects of Shopify Plus


Bonus experience:

Is some of this tech new to you? That’s OK! We know not everyone will come in fully familiar with this stack, and we provide support to learn on the job.
  • Experience with the Shopify Plus platform
  • eCommerce experience and knowledge of latest trends (storefront implementation, omni-channel, supply chain, B2B)
  • Familiarity with version control systems (e.g., Github)
  • You’re an entrepreneur yourself


If you’re interested in helping us shape the future of commerce, click the “Apply now” button to submit your application. We know that applying to a new role takes a lot of work and we value your time.

Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.