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Hybrid FT CALL CENTER SUPPORT REP (WORK FROM HOME) FT CALL CENTER SUPPORT REP (WORK FROM HOME)

Talentify.io  ·  nan, United States Of America · Hybrid

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About the job

Employer Industry: Call Center ServicesWhy Consider This Job Opportunity

  • Competitive pay with a $500 retention bonus
  • Comprehensive benefits package including medical, dental, and vision
  • 401K plan and paid time off (PTO)
  • Equipment provided for remote work
  • Paid training to ensure success in the role
  • Opportunity to work fully remote from anywhere in the U.S.
What To Expect (Job Responsibilities)
  • Handle a large volume of inbound phone calls efficiently
  • Assist with outbound call campaigns as required
  • Answer general inquiries and transfer calls to appropriate departments
  • Maintain a friendly and courteous demeanor while communicating with callers
  • Record details of all communications in the company database and follow up as necessary
What Is Required (Qualifications)
  • Must be available and punctual for scheduled shifts
  • Exceptional phone and listening skills
  • Strong written and verbal communication skills
  • Ability to record detailed information accurately
  • Previous experience in a customer service role is preferred
How To Stand Out (Preferred Qualifications)
  • Experience in a call center environment
  • Familiarity with customer relationship management (CRM) software
  • Bilingual skills are a plus
  • Previous experience handling high call volumes
  • Strong problem-solving abilities
#CallCenter #CustomerService #RemoteWork #CompetitivePay #CareerOpportunity"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.

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