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Remote Implementation Consultant - Fluent German Speaker
RLDatix · Deutschland · Germany · Remote
Details zum Jobangebot
The Task
Germany is a key growth market for RLDatix, with 60 employees, over 700 customers and 3 strategically located offices across the country. We are actively investing in our German operations to further strengthen our service offerings and expand our presence. As an Account Manager/Consultant, you will become an integral part of our mission to improve healthcare safety and quality in Germany and beyond:
As a consultant in one of our three consulting teams, you will play an important role in the implementation of RLDatix software products in German hospitals. Your tasks will include
- Configuration of our Allocate Optima SaaS application
- Gathering, evaluating and documenting business requirements
- Reporting to the most important stakeholders
- Independent planning of activities with sub-project management depending on experience level
- Collaboration on the further development of our software products
We are looking for candidates who are committed to making a difference in the healthcare industry by providing excellent customer service. Ideal candidates should have:
- Degree in IT, computer science, business informatics, a related field or equivalent IT training.
- Strong conceptual and analytical skills and the ability to work independently.
- Professional demeanor and good interpersonal skills in dealing with both customers and colleagues
- Initiative, excellent self-organization, assertiveness and flexibility.
- Willingness to visit our customers in Germany on a regular basis
- A background in implementing software projects (HR software) in the healthcare sector would be advantageous
- Experience in conducting user workshops (planning, leading and taking minutes of meetings)
- Experience in conducting product training, both one-on-one and in small groups
- Problem-solver mentality
- Good written and spoken German and English skills
At RLDatix you will be part of a dynamic team contributing to a global leader in health security. We offer:
- An important role in supporting customers, contributing directly to improving safety and quality in the healthcare sector.
- Flexible working hours and the option to work remotely to support your work-life balance.
- A collaborative, supportive work culture with flat hierarchies and fast decision-making.
- An experienced mentor who will support you during the induction process and ensure a smooth transition into our team.
We Are Looking For Candidates Who Are Committed To Making a Difference In The Healthcare Industry By Providing Excellent Customer Service. Ideal Candidates Should Have
- Degree in IT, computer science, business informatics, a related field or equivalent IT training.
- Strong conceptual and analytical skills and the ability to work independently.
- Professional demeanor and good interpersonal skills in dealing with both customers and colleagues
- Initiative, excellent self-organization, assertiveness and flexibility.
- Willingness to visit our customers in Germany on a regular basis
- A background in implementing software projects (HR software) in the healthcare sector would be advantageous
- Experience in conducting user workshops (planning, leading and taking minutes of meetings)
- Experience in conducting product training, both one-on-one and in small groups
- Problem-solver mentality
- Good written and spoken German and English skills