Remote Solutions Engineer Strategic Partnerships

About UsWith electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world's leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.Discover what it's like to help build the fueling network of the future - check out our Engineering Blog.What You Will Be DoingIn this role, you will be part of the Global Strategy and Strategic Partnerships team at ChargePoint supporting all technical aspects of customer engagements. Your responsibility encompasses electric vehicle supply equipment (EVSE) and infrastructure with a particular focus on the software and systems that underpin our solution offerings. At the start, it is expected that a large share of the time will be dedicated to projects in the Auto OEM markets.You will be responsible for actively driving and managing technology evaluations, working as a key advisor and advocate for our products and solutions, engaging with customers in person or remotely, performing engineering assessments, and developing recommendations to assist customers with the deployment of electric vehicle charging infrastructure. You will also be actively participating in RFP/Tender responses and providing training on our products.Core Responsibilities

• Maintain deep technical and business knowledge of electric vehicle and fleet directions and trends, and how to effectively integrate electric vehicles and charging infrastructure into fleet and business operations.
• Develop and deliver technical proposals to partners and customers in support of the sales process, educating potential customers on the benefits of ChargePoint solutions
• Act as a technical consultant, learning and understanding customer needs and developing the right solutions; working with product and solutions management to help align development activities with customer and market needs (focused on the up-to-Day 0 phase).
• Providing technical training on our products and solutions to partners
• Maintain knowledge of the competitive landscape and how to sell against the competition
• Responsible for identifying technical issues that may affect customer satisfaction and proactively working to resolve such issues
• Provide both general "best practice" and customer-specific engineering recommendations for ChargePoint software feature usage, API implementations, and integrations with external systems.
• Respond to functional and technical elements of RFPs/Tenders; assist in the development and execution of SoWs (statements of work) and other proposals
• You will be responsible for the proper handover to the Program Management team in order to create a smooth Day 0 to Day 1 transition.
• Respond to Information Security / Information Technology (IS/IT) questions related to network security and data privacy

Requirements

• Bachelors or Masters degree in Engineering, Science, Mathematics, or equivalent
• Minimum 5 years of combined experience in a systems engineering, telecommunications, information technology or technical consulting capacity
• EV charging backend, Telematics or Energy Management experience beneficial
• Excellent oral and written communication skills – English desired, German considered a plus
• Strong customer facing and relationship building skills
• Team player
• Bachelors or Masters degree in Engineering, Science, Mathematics, or equivalent preferred

LocationNetherlands, UK, Austria, Germany or France.We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.If there is a match between your experiences/skills and the Company needs, we will contact you directly.ChargePoint is an equal opportunity employer.Applicants only - Recruiting agencies do not contact.